Explore Valicom's blog for essential industry insights and updates. Stay informed and empowered with the latest in technology expense management.
We are very grateful for our amazing clients, those who have been with us from the start, as well as those who are newer to the team of technology expense management superheroes! When it comes to customer care, consistency is key to ultimate client satisfaction. Amidst a dramatic shift in our economy today, relationships and service are differentiators to preserve important relationships.
Tablets, iPhones, iPads, Androids, Dells, and Macs. These are only a few devices you see daily, within the workplace. As businesses grow, the number of devices to keep track of grows too. If your inventory is not managed correctly, unnecessary money may be spent.
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BUZZ! At the beginning of the month we launched a new series focusing on simplifying and defining industry buzz words. We’ll be defining the words you may have heard over the last few months on the news, in an industry blog, over beers at the networking event… but maybe you weren’t quite sure what it meant. And while that Google search may have given you the quick definition, it probably wasn’t quite enough. We’ll be diving deep into each term, and sharing the implications it has or will have on the telecom and technology expense industry.
Help! Your clients are looking for a dedicated telecom tracking software tool. Years ago, you provided them a formulaic and complicated Excel sheet to compliment your telecom expense management and auditing services… But the Excel sheet just isn’t cutting it anymore. Where do you turn next?
When Excel just isn’t cutting it anymore, it may be time to turn to a proper TEM software. A tool built just for telecom expense management, that has the key functionality you need for cost allocation, invoice approval, and contract management.
It seems we’ve all moved to the cloud in the last 5 years. Whether it’s servers, data storage, software… you name it – we’ve put it up there. We’re all floating on cloud 9 with the functionality of cloud computing, but what exactly does it mean?
Welcome back to the Monday Morning Catch Up! We hope your morning is off to a great start. In this week’s edition, find out what tools and services organizations are using to manage their telecom expenses more efficiently.
To kick off our series on how telecom expense management software can make wrangling your telecom and wireless environment easier, we should start with terms. The best softwares out there today are web-based, or software-as-a-service (SaaS). We discussed this in a previous post about using stone age tools for stone age results.
How big does your organization need to be to benefit from Telecom Expense control? What tool do you utilize to manage this function? Are you using a spreadsheet? How about telecom cost management software? Typically, there are plenty of soultions out there from pure outsourcing to expensive telecom expense management (TEM) software that requires a ton of care and feeding.
Everywhere I turn its Cloud this and Cloud that. It’s starting sound like bad band names from the 70s, or children’s books. “Steve Jobs and The Cloud” “Amazon and The Cloud” “Microsoft and The Cloud”. If I hear “To the Cloud!” one more time, I may have to plug my ears with wax. I suggest they make a Japanese horror movie and see if we can eradicate this rapidly-becoming-annoying menace – “Godzilla Vs The Cloud”. Personally, I think Godzilla would win. Especially with all that extra nuclear radiation floating around right now.
As telecom grows in complexity, managing wireless and telecom costs becomes ever more difficult, while still being a critical way to control business expenses. New web-based software tools have entered the market that make managing telecom expenses easier, faster and more cost-effective.
Data provides the basis for Telecom and IT professionals to “make better decisions faster”. When I managed data centers and telecom activities in the past, management usually looked at the IT and telecom function as a necessary evil and an overhead department that detracts from the bottom line profits. IT and telecom can always find something to spend money on. New computers, servers, wireless devices, infrastructure upgrades, etc. Some companies treat these functions as enabling their profits and allowing them to grow through technology.
How Do You Know When Your Device Died?One of the key challenges of telecom has always been Telecom Inventory Management. When did you get this thing and when did you disconnect it. It’s pretty important to keep track of that or your John Doe iPhone may end up in a drawer.
As anyone in the telecommunications industry knows, the old VoiceCon, now Enterprise Connect, is a great opportunity to visit vendors, learn new trends and hear some of the top minds in the industry deliver keynote addresses.
AOTMP, a telecom expense management industry association, released a research report today showing that accurate inventory of telecom assets generate nearly 400% in audit and optimization savings. After twenty years in the telecom auditing business, we would agree with those numbers. The challenge of tracking assets for both fixed and wireless services is a growing problem.
