Mobile Expense Management Software

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What is the Difference Between Mobile Expense Management and Mobile Device Management (MDM)?

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What is the Difference Between Mobile Expense Management and Mobile Device Management (MDM)?

If your company isn't tracking all mobile devices, you may be overcharged by your providers. When employees leave, devices should be accounted for and the lines and devices reassigned or canceled. That way, you don't get charged for services you aren't using. Unfortunately, it doesn't take long for these bills to get out of hand. Luckily, there's a category of software that can help your IT staff manage the process easily.

So, what’s the difference between mobile expense management (MEM) and mobile device management (MDM)?

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5 Pro Tips for Streamlining TEM Software

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5 Pro Tips for Streamlining TEM Software

The use of telecom expense management (TEM) has become increasingly popular over the past two decades. Organizations are seeing time and time again that managing telecom expenses is a key driver in being able to save thousands of dollars each year. Even a single employee who is abusing telecom practices can cost an organization a substantial amount of money. With TEM, it becomes possible to pinpoint employee abuse of mobile services as well as to identify telecom billing errors.

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AMM: What Is Automated Mobility Management?

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AMM: What Is Automated Mobility Management?

Automation can be of the utmost value to mobility management. Using a solid, integrated approach, the automation features and benefits can be enjoyed by users across a variety of platforms and applications regardless of the devices they are using.

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3 Ways to Regain Control Over Mobile Usage

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3 Ways to Regain Control Over Mobile Usage

Under traditional telecom setups, landlines cost a flat fee per user, and features were typically confined to options like caller ID and voicemail. Smartphones have significantly changed the landscape for telecom spending within a business. Whether organizations supply the hardware or have a bring-your-own-device policy, data usage can quickly get out of hand, piling up costs. Here are three tips you can follow to regain control over telecom usage and management.

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Best Practices in Mobile Help Desk

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Best Practices in Mobile Help Desk

Organizations are operating in drastically different ways than they did a decade ago. The integration of mobile devices into everyday workflows has impacted everyday business opportunities. As such, employees must be provided with a tool that supports mobile assistance and enablement.

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Clearview, Clear Choice: Valicom's TEM Software

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Clearview, Clear Choice: Valicom's TEM Software

Organizations often have service overlaps or are paying too much for telecom tools that are underutilized while legacy systems and spreadsheets cannot reveal the necessary insight and are highly prone to errors. Companies can instead turn to telecom expense management software to handle these issues and provide benefits. There are a number of different options in the industry, so it can be difficult to know where to start. Clearview, Valicom's TEM software solution, is the best in the business and the clear choice for a few simple reasons...

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Tracking Variable Cellular Costs

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Tracking Variable Cellular Costs

Variable cellular costs can add up quickly. Most of the time you don’t know they are going to happen until they hit your bottom line. Then, OUCH! you certainly feel it.  If these costs aren’t being watched and controlled it can happen month after month and really add up. Variable costs include text messaging, downloads, and – with most carriers new data plan changes –  data overages.

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Monetising mobile data the key to offsetting the decline in SMS usage

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Monetising mobile data the key to offsetting the decline in SMS usage

Over at Mobile World Live, Matt Ablott wrote a great post about how the decline of SMS in mature mobile markets in Europe is driving carriers to rethink their profit structure.  As we’ve reported on several times, the appearance of new “non-text” messaging options, like Apple’s iMessage which allows Apple device users to message one another directly, bypassing their cell provider’s paid texting service, is putting a crimp in a very lucrative profit sector for carriers.

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Cloud Now – Cloud Forever. SaaS telecom expense management software and the future

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Cloud Now – Cloud Forever. SaaS telecom expense management software and the future

Everywhere I turn its Cloud this and Cloud that.   It’s starting sound like bad band names from the 70s, or children’s books.  “Steve Jobs and The Cloud”  “Amazon and The Cloud” “Microsoft and The Cloud”.    If I hear “To the Cloud!” one more time, I may have to plug my ears with wax.   I suggest they make a Japanese horror movie and see if we can eradicate this rapidly-becoming-annoying menace – “Godzilla Vs The Cloud”.   Personally, I think Godzilla would win.  Especially with all that extra nuclear radiation floating around right now.

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The Next Step in Mobile Payments: Google Wallet

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The Next Step in Mobile Payments: Google Wallet

In another good example of increasing telecom complexity, your smartphone is now your credit card.  Google is leading the pack in processing mobile payments, by unveiling the Google Wallet NFC (Near Field Communications) payments program in New York City on Thursday.  In a nutshell, it means that the time has come where you can search for, swipe and buy items from your phone, without ever taking your credit card out of your pocket.

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7 Ways SaaS Can Streamline Wireless & Telecom Management

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7 Ways SaaS Can Streamline Wireless & Telecom Management

As telecom grows in complexity, managing wireless and telecom costs becomes ever more difficult, while still being a critical way to control business expenses.  New web-based software tools have entered the market that make managing telecom expenses easier, faster and more cost-effective.

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RIM Dives into the Tablet Market with the Playbook

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RIM Dives into the Tablet Market with the Playbook

The faltering Blackberry maker RIM (Research in Motion) has thrown their hat in the tablet ring with the release of their new Playbook.  As more firms and individuals move away from the recently ubiquitous “Crackberry” for business use, the addition of a tablet to their product stable is a move intended to keep RIM relevant in the market. But will it work?

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Wireless Cost Management for Health Care

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Wireless Cost Management for Health Care

The HFMA newsletter had a great article calling out the need for wireless expense management in its latest issue. This is a challenge we see as well, with our healthcare clients. Industry stats show that healthcare spending on telecommunications is expected to increase by 44 percent over the next three years, approaching a cost of $12.4 billion by 2013. As newer and faster smartphones and tablets hit the market,  monthly fees and data plans increase, and vendors merge and maneuver, the complexity of managing wireless gets harder every year. 

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Wireless Visibility: Wireless Expense Management Reporting

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Wireless Visibility: Wireless Expense Management Reporting

Many medium to large organizations utilize a variety of mobile management software and wireless inventory solutions whether purchased or created internally.  Specifically on the Wireless side, we see many of those companies strive to provide the managers and directors with the ability to see wireless information of the employees under their leadership, using their expense management tools. 

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Healthcare Sector a Top Adopter of iPad Use: Good or Bad for Telecom Costs?

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Healthcare Sector a Top Adopter of iPad Use: Good or Bad for Telecom Costs?

The healthcare sector is among the top three industries seeing the heaviest adoption of the iPad for business use, according to data from Good Technology, a Redwood City-based provider of multiplatform enterprise mobility.