IT Management

The Impact of AI on the Telecom Industry

The Impact of AI on the Telecom Industry

When you hear AI, do you still think of a beyond the scope of reality science fiction movie? Or maybe you think about that Will Smith movie? Interestingly enough, AI, or artificial intelligence, plays a much larger role in our lives than we may realize.

Not only is AI being used by businesses to streamline workflow, but individuals are using it personally everyday. Ever heard of Alexa by Amazon? Digital voice assistants, such as Alexa or Google Home, have built-in AI technology to interact with consumers, without the users having to lift a finger.

Should You Still Be Spending Money on Faxes?

Should You Still Be Spending Money on Faxes?

Part of keeping a budget is figuring out what parts of your business are pulling their weight and which areas can afford to trim some fat. For IT, that often comes down to equipment and services. If you’re spending money on something you don’t use, it might be time to cut it from your life. For too many businesses, fax machines sit somewhere in limbo. They still get used, but can you really justify the money? You’re about to get solid answers to that question.

How Hyperconvergence Is Changing Everything

How Hyperconvergence Is Changing Everything

There is a new, growing trend in the world of IT. Hyperconvergence is a word that is gaining steam and getting many IT managers excited. It’s a new approach to managing data centers that is so revolutionary, even small businesses are getting into the game. Take a minute to learn about hyper-convergence. It might be just the hook you need to transform your own tech infrastructure into something more powerful, more competitive and more affordable.

Is Cable Management Hurting Your Bottom Line?

Is Cable Management Hurting Your Bottom Line?

There are always more numbers to crunch. In IT, particularly, you always have to weigh the costs of upgrades against expected returns. We always want new tech to pay for itself several times over, but that won’t happen unless upgrades are made with excellent direction. Usually, the biggest problem with new tech is that it is encumbered by old systems. All too often, upgrade plans overlook cabling infrastructure, and that gets expensive.

5G and the Future: Separating Fact from Fiction

5G and the Future: Separating Fact from Fiction

"The future is now..." "5G ultimate!" "The latest and greatest!" If you've heard any of these statements before, it was likely in a cell phone shop or advertisement. 5G has gained plenty of hype lately for its usefulness, but do the perks cut the mustard? Let's dig in a little further and find out.

What's New in Enterprise Security?

What's New in Enterprise Security?

The one thing we’ve all been able to learn since the dawn of the internet is that change will remain fast where technology is concerned. Everyone is looking at hot new trends and what to expect for the rest of the year. There’s no reason to exclude enterprise security from the list.

5 Tips for Shared Work Devices

5 Tips for Shared Work Devices

Technology runs the workplace. There’s no escaping it, but allowing technology to run over the workplace is expensive. There are always more devices, tools and apps that feel like they can help. Eventually, you have to focus on reducing your IT spending.

One way a lot of companies achieve that goal is by utilizing shared devices. If one computer can server two employees, it seems like an easy opportunity to save money. If you have shared devices, and virtually every workplace does, you might benefit from a few tips that can improve on that sharing. Here are five.

Negotiation Know-How: Optimizing Your IT Operational Costs

Negotiation Know-How: Optimizing Your IT Operational Costs

Your work involves negotiating software and cloud contracts. You’re aware that time limits can press operations managers to sign contracts as they receive them, and that this, in turn, can lead to unexpected costs…

*Based on the Gartner report, How to Optimize IT Costs.

5 Tips to Optimize Performance Without Buying New Hardware

5 Tips to Optimize Performance Without Buying New Hardware

It’s a frustration we’ve all experienced. A computer, phone or tablet starts getting slow. Sometimes it happens way too soon. Other times we’re trying to hold onto ancient tech because we don’t want to spend money on new stuff. In any case, there are always things we can do before we commit to purchasing hardware. These five tips can help you address performance issues without spending a penny on equipment.

5 Better Ways to Compete for Tech Talent

5 Better Ways to Compete for Tech Talent

Unemployment is pretty low right now. While it impacts industries differently, there’s no question that tech talent is in high demand and low supply. It’s a veritable dog fight out there right now, and if you want to get top talent instead of settling for leftovers, you need a better game plan. These five ideas will help you reimagine recruitment and find different ways to convince great technologists that they should be working with you.

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

According to a recent Gartner survey, the average reduction of total cost of ownership (TCO) is 13 percent when deploying telecom expense management (TEM). Of the respondents, 40 percent reported a TCO reduction of 10 to 20 percent. 36 percent of the enterprises reported a reduction of 10 percent or less.

Most enterprises would agree that the benefits of TEM are very evident. Some of these advantages include improved business process outcomes, extended scale and geo scope, and better visibility. However, TEM is not without its disadvantages, which include hidden costs and the extra time needed for implementation. In general, customers choose TEM providers based on scalability, TCO reduction, and expected performance. Unfortunately, the disadvantages of TEM cause TCO reduction to be lower than it otherwise would be.

Based on the Gartner report, here is some information about how enterprise TEM challenges drive customer acquisition.

What Huawei Can Teach Us About International Tech Challenges

What Huawei Can Teach Us About International Tech Challenges

Huawei is a big name in the headlines right now. The Chinese tech company seems to be in hot water over a number of allegations. Whatever the future holds, it’s clear that their international deals are going to suffer for at least a while. Since you’re going to continue to hear about Huawei for some time, maybe it’s worth a little investigation. What exactly went wrong for Huawei, and what can you learn from it?

Why You Should Be Optimizing IT Costs Monthly

Why You Should Be Optimizing IT Costs Monthly

Organizations worldwide have begun trending toward the management of their enterprise Information Technology (IT) spending with an eye on implementing cost optimization ideas as an ongoing process. Research shows this practice gives organizations more control over their IT spending, generating more accountability and realizing long-term cost savings that still allow organizations to work toward innovation investments.

5 Ways to Manage Cable Costs

5 Ways to Manage Cable Costs

IT is the lifeblood of modern businesses, but it sure gets expensive. Those expenses come in a number of shapes and sizes, and many of them can sneak up on business owners and operators. One cost that often leads to wide eyes and sore pocketbooks is the raw expense of running cables. The technology doesn’t work without them, but no one enjoys paying for them. These five tips can help you get these costs under control and free up some of your budget.

Telecom Cost Control: Get the Most Savings for the Least Effort

Telecom Cost Control: Get the Most Savings for the Least Effort

Redundant lines, carrier overcharges and a myriad of other issues crop up in the course of managing a company's telecom costs. It's one area where there's always money that can be saved if you have the time and manpower to track it down. Many companies don't. Here are a few big-ticket items to keep an eye on if you want to save money, and it won't take you months to realize savings.