The one thing we’ve all been able to learn since the dawn of the internet is that change will remain fast where technology is concerned. Everyone is looking at hot new trends and what to expect for the rest of the year. There’s no reason to exclude enterprise security from the list.
With hundreds of telecom expense management software and service solutions, how can you tell which option is the best one for you? Here are six things to look for in a TEM provider to make sure you receive the best service possible with a reliable software solution.
Up until recently, large TEM vendors provided services only to companies over a certain telecom spend. Where this differentiated them competitively with the ability to manage many enterprise clients simultaneously, medium-sized businesses were turned away and smaller businesses were completely ignored.
Organizations often have service overlaps or are paying too much for telecom tools that are underutilized while legacy systems and spreadsheets cannot reveal the necessary insight and are highly prone to errors. Companies can instead turn to telecom expense management software to handle these issues and provide benefits. There are a number of different options in the industry, so it can be difficult to know where to start. Clearview, Valicom's TEM software solution, is the best in the business and the clear choice for a few simple reasons...
Organizations have a variety of options when deciding on a telecom expense management solution. But how do you know which solution is right for you? Here are a few tips to pick the best TEM solution.
Businesses are overspending by as much as 50 percent on their telecom bills. Additionally, as many as 80 percent of telephone bills have errors, which could increase costs. Do you or your senior management know what your annual telecom expense total is? If not, now is the time to take control.
The newest information technologies on the block – social, mobile, cloud and data analytics – can and should do more than boost your organization’s efficiency. Far more than past IT innovations, these new technologies can positively transform your organization – where it competes, why it wins and how it operates. Smart leaders understand this. Meet one in this blog.
Building a business from the ground up is hard work. Keeping it standing can be even harder. With the diverse economic pressures coming to bear on modern business owners, it is often hard to stay on top of best practices in managing your expenses. Payroll, insurance, shipping, training, bathroom tissue, paper clips…. the bill seems to get bigger every day.
A fresh new year, a fresh new start. Don’t we always think that? “If I just do XY and Z better than last year, boy wouldn’t things be great!”Well, we’re never ones to discourage positive thinking. So to give you a kick start, we’ve cooked up five “resolutions” to get you on the right track to reducing your telecom and wireless expenses in 2012.
Inside the telecommunications expense management world, wireless is one of the fastest changing and most behavior based portions of a company’s spend to manage. One great way to head off some of the clean-up effort, is to periodically perform a wireless optimization.
The current telecom expense management (TEM) competitive landscape is made up of TEM solution providers focused on the upper end of the market (companies with over 5,000 employees). According to “The Value of TEM to the Small to Mid-Size Business (SMB)” authored by AOTMP, “there is a common perception of greater effort and cost than financial gain” causing “small and medium size businesses to shy away from implementing a TEM program.”
Valicom, a twenty year veteran of telecom expense management, reports continued high client satisfaction survey scores with its third quarter 2011 results. A strong combination of web-based software, flexible delivery options and excellent, experienced Telecom Audit teams creates an environment for client success, savings and satisfaction. The client satisfaction scores were 3.89 on a 4.0 scale, a record high.
Historically, the decision for companies to outsource their management of telecommunication expenses and desire for telecommunication optimization has always been directed at C-level. This decision can be complex in having to determine if Telecommunication Expense Management (TEM) is a part of the company’s core competency. Then the task was to create an Request For Proposal (RFP) and select a partner that will benefit the company the most.
When conducting local service telecom phone audits, some of the most common cost reductions opportunities are due to a need for a local calling plan or un-needed local calling plans already in place. These are typically not large cost saving items, but can add up over time, and are very easy to implement.
If you have, then the next steps would be to determine where your company fits in the range of telecom expense management solutions we offer. As we remarked in a recent post on TEM options, telecom management best practices can come in one of three flavors. Contact us for more details on any of these, or to setup a short discussion so we can recommend something for you.