TEM Success Stories
Control Technology Environments with Valicom
We serve clients in all industries to reduce expenses with a winning combination of exceptional people, highly structured telecom audit processes and sophisticated computing and reporting systems. Many of our clients are leading companies in their respective industries, and the case studies shown here are just a small sampling of the many great success stories our clients have enjoyed since 1991.
Healthcare: Creating Consistency
Follow the journey of a major healthcare company as they tackle issues with accurately tracking their technology expenses using their previous TEM solution. Discovering a 20% overspending problem, they quickly sought a solution for clear insights. Turning to Valicom for help, they aimed to regain control and clarity over their technology expenses.
Highlights
Cost optimization: Technology expenses revealed a 20% overrun, straining the budget significantly.
Fast Integration: With their TEM contract expiring soon, they faced a tight three-month window for a smooth transition, avoiding disruptions.
Personalized Solutions: The healthcare company sought a partner for tailored prerequisites and reporting, crucial for seamless bill payment and reporting transitions.
Valicom's expertise in technology expense management delivered rapid success for the client. In three months, we enhanced visibility, identified hidden expenditures, and tailored reporting to unique needs. Initiatives like USAC credits led to substantial cost reduction, ensuring a seamless transition and providing clear insights for the healthcare company's sustained growth.
Hospitality: visibility into complex environments
The client, grappling with redundant services and misdirected invoices across their various locations, sought Valicom's assistance. Despite a preferred ISP, previously established services led to unnecessary expenditures and service outages, impacting sales and requiring IT troubleshooting. Redirecting funds for R&D became crucial, prompting the client to turn to Valicom for a reliable bill payment service and efficient cost management.
The client aimed to simplify and cut tech expenses, seeking a one-stop solution for accurate insights into their technology spending.
Valicom's setup focused on tracking spending across various regions and subsidiaries despite challenges with uncooperative vendors due to recent acquisitions.
Valicom's bill payment service reduced service disruptions, seamlessly integrating invoice data into the AP system.
Clearview reports, tailored for the client, identified and disconnected unnecessary services, leading to significant savings and increased efficiency.
The client enjoyed prompt payments, freedom from overdue notices, savings from cutting unnecessary services, and clear reporting for closed or relocated stores.
SERVICE PROVIDER: Wireless Expense Control
For many years, this well-known manufacturing giant has been a top player in providing technology products and services. With a large team of over 20 thousand employees, their steady growth has earned them a strong position in the industry.
Clearview Introduction:
Valicom introduced Clearview to revolutionize spending analysis, recognized by the client's IT manager for its transformative potential in expense management.
Implementation Collaboration:
Valicom's team collaborated closely during implementation, overcoming challenges like deciphering handwritten records and managing foreign sites.
Expense Management Streamlining:
Clearview's audit services identified redundant services and billing errors, facilitating corrections and refunds. Coupled with Valicom's disconnect tracking, the client streamlined technology expenses.
pARTNER pROGRAM: WHITE LABEL
Efficiency and Automation:
Clearview eliminates manual processes, streamlining expense tracking, invoice processing, and reporting for significant time savings and improved accuracy.
Customization and Flexibility:
Tailoring Clearview to clients' preferences enhances satisfaction, providing a personalized experience that matches unique needs.
Cost Savings:
Efficient technology expense management identifies opportunities, leading to tangible cost reductions and establishing the Partner as a trusted technology advisor.
Enhanced Client Collaboration:
Clearview's centralized platform enables effortless collaboration, providing real-time data access and detailed analytics for informed decision-making and optimized technology spending.
Scalability:
Clearview ensures scalable solutions for partners, adapting to evolving needs and expanding technology management capabilities.
