Telecom

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United States Broadband Prices Decline in 2021

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United States Broadband Prices Decline in 2021

According to the 2021 Broadband Pricing Index Report from US Telecom, prices are trending downward for American broadband services when compared with 2020 rates. This includes popular tiers, which have decreased by 7.5% this year. Downward price pressure has been a fixture of the industry since 2015. Therefore, in 2021, despite surging demand, the price of broadband fell more than 9% when adjusted for inflation. This means more value at a cheaper price for viewers.

As the industry focuses on the federal target of closing the digital divide, prices will likely remain low. Let's take a look at what this might mean for underserved users and the industry as a whole.

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Telecom Needs More Qualified Workers--or Does It?

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Telecom Needs More Qualified Workers--or Does It?

With 5G networks delivering faster download speeds and low latency, the industry may soon see new applications and services that take advantage of the greater bandwidth. However, right now, carriers are struggling to find enough people to sell the services and build new networks.

Major players such as T-Mobile, Verizon and AT&T are launching 5G into as many markets as possible as quickly as possible. The question is, will they be able to muster enough telecom workers to deliver on widely publicized predictions about the sea-level changes in the works.

The Post-Pandemic TEM Marketplace and the Future of Remote Work

The Post-Pandemic TEM Marketplace and the Future of Remote Work

Before the pandemic, wired, wireless, and other telecom made up 14% of the average companies IT budget, according to a Forrester report. Many companies are still adjusting to the short-term and long-term effects of the pandemic. That includes increased consumption of telecom services needed to support work from home or work from anywhere arrangements. A large percentage of employees may remain at home for the foreseeable future, making it critical to understand how remote work will affect Enterprise Telecom Expense Management (TEM).

What Our Clients Are Saying in 2021

What Our Clients Are Saying in 2021

We are very grateful for our amazing clients, those who have been with us from the start, as well as those who are newer to the team of technology expense management superheroes! When it comes to customer care, consistency is key to ultimate client satisfaction. Amidst a dramatic shift in our economy today, relationships and service are differentiators to preserve important relationships.

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2021 Telecom Industry Outlook

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2021 Telecom Industry Outlook

The COVID-19 pandemic has underscored challenges facing the telecommunications industry. It’s time to make bold moves to help your company. There are areas of opportunity for telecommunications leaders to consider in their recovery strategies.

Here are three ways to thrive in 2021:

  1. Focus on customer needs with a nuanced customer engagement approach.

  2. Upgrade the customer experience with new service offerings and adopt agile business models.

  3. Position your branding in a way that maximizes secure wireless networks and includes this technology in your services and business models when possible.

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Valicom's President Reveals TEM Secrets

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Valicom's President Reveals TEM Secrets

We think in-person is much better. Wouldn’t you agree? Here are hot topics in the IT world that are answered by Valicom’s President himself.

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TEM Calculator

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TEM Calculator

Have you ever wondered how much you would save by working with a TEM provider before you actually work with a TEM provider?

There are some general criteria that can help determine how much you would save by using a TEM provider, allowing us to create a TEM calculator for you to use. The items we look at in this quiz are:

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IT Management - It’s a lot.

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IT Management - It’s a lot.

Everything you need to know about technology expense management. A full list of topics and answers - by Valicom’s President and COO, Jeff Poirior.

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The Importance of Telecom Management Systems

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The Importance of Telecom Management Systems

A telecom inventory management system provides insight into the accuracy of your billing and provides transparency for your contracts with vendors. Investing in telecom inventory management brings the following advantages:

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What Technology is Becoming Obsolete in Your Lifetime?

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What Technology is Becoming Obsolete in Your Lifetime?

New technologies often emerge slowly, existing alongside current ones. For example, in the field of communications, the telegraph didn't make the postal system obsolete. People just used them for different purposes. Similarly, newspapers used telegraphs to send and receive urgent information from reporters in the field. However, political commentary and human interest stories could be transmitted more affordably via the post office. Today, disruptive technologies do often immediate make older tech obsolete. Let's look at a few examples of technologies that may become obsolete in our lifetimes.

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The Impact of AI on the Telecom Industry

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The Impact of AI on the Telecom Industry

When you hear AI, do you still think of a beyond the scope of reality science fiction movie? Or maybe you think about that Will Smith movie? Interestingly enough, AI, or artificial intelligence, plays a much larger role in our lives than we may realize.

Not only is AI being used by businesses to streamline workflow, but individuals are using it personally everyday. Ever heard of Alexa by Amazon? Digital voice assistants, such as Alexa or Google Home, have built-in AI technology to interact with consumers, without the users having to lift a finger.

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5G and the Future: Separating Fact from Fiction

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5G and the Future: Separating Fact from Fiction

"The future is now..." "5G ultimate!" "The latest and greatest!" If you've heard any of these statements before, it was likely in a cell phone shop or advertisement. 5G has gained plenty of hype lately for its usefulness, but do the perks cut the mustard? Let's dig in a little further and find out.

5 Better Ways to Compete for Tech Talent

5 Better Ways to Compete for Tech Talent

Unemployment is pretty low right now. While it impacts industries differently, there’s no question that tech talent is in high demand and low supply. It’s a veritable dog fight out there right now, and if you want to get top talent instead of settling for leftovers, you need a better game plan. These five ideas will help you reimagine recruitment and find different ways to convince great technologists that they should be working with you.

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Internet vs. Telecommunication Services: Differences that Matter for Users’ Rights

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Internet vs. Telecommunication Services: Differences that Matter for Users’ Rights

The internet is a global network that provides communication and information options for users. It is made up of interconnected networks that share a set of standard protocols.

Telecommunication (telecom) involves the exchange of information, such as voice, video and data, using electronic devices. It's a wide term that encompasses many technologies like wireless and wired phones, fiber optics, radio, TV, the internet and other means of transmitted communication.

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How Often Should Companies Upgrade Mobile Devices?

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How Often Should Companies Upgrade Mobile Devices?

Plenty of businesses like to provide mobile devices to employees. Some use it as a perk. Others find it’s more cost-effective to be able to collectively bargain the support that comes with using mobile phones in the workplace. Whatever the reasoning, if your business is supplying devices, you need to have an upgrade plan.

While a doctor’s office can try to get away with using ancient desktops, mobile devices don’t last quite so long. With a little bit of planning and a few minutes of reading, you can adjust your upgrade cycle to make sure your plan isn’t hurting the bottom line.