Telecom

The Impact of AI on the Telecom Industry

The Impact of AI on the Telecom Industry

When you hear AI, do you still think of a beyond the scope of reality science fiction movie? Or maybe you think about that Will Smith movie? Interestingly enough, AI, or artificial intelligence, plays a much larger role in our lives than we may realize.

Not only is AI being used by businesses to streamline workflow, but individuals are using it personally everyday. Ever heard of Alexa by Amazon? Digital voice assistants, such as Alexa or Google Home, have built-in AI technology to interact with consumers, without the users having to lift a finger.

5G and the Future: Separating Fact from Fiction

5G and the Future: Separating Fact from Fiction

"The future is now..." "5G ultimate!" "The latest and greatest!" If you've heard any of these statements before, it was likely in a cell phone shop or advertisement. 5G has gained plenty of hype lately for its usefulness, but do the perks cut the mustard? Let's dig in a little further and find out.

5 Better Ways to Compete for Tech Talent

5 Better Ways to Compete for Tech Talent

Unemployment is pretty low right now. While it impacts industries differently, there’s no question that tech talent is in high demand and low supply. It’s a veritable dog fight out there right now, and if you want to get top talent instead of settling for leftovers, you need a better game plan. These five ideas will help you reimagine recruitment and find different ways to convince great technologists that they should be working with you.

Internet vs. Telecommunication Services: Differences that Matter for Users’ Rights

Internet vs. Telecommunication Services: Differences that Matter for Users’ Rights

The internet is a global network that provides communication and information options for users. It is made up of interconnected networks that share a set of standard protocols.

Telecommunication (telecom) involves the exchange of information, such as voice, video and data, using electronic devices. It's a wide term that encompasses many technologies like wireless and wired phones, fiber optics, radio, TV, the internet and other means of transmitted communication.

7 Reasons VoIP is Worth the Investment

7 Reasons VoIP is Worth the Investment

Telecommunications have greatly changed over the past decade. We have gone from an era of using landline phones to carry out business calls to using voice and video applications to connect with employees from all across the globe. Now, more than ever, it is vital to ensure all of your communications are carried out with crystal clear quality.

A simple misunderstanding can hinder project completion. More importantly, it can impede customer satisfaction levels. VoIP technology mitigates these problems. Let's explore the top seven reasons VoIP technology makes for a wise investment and how it can serve as one of your most important assets. 

How Often Should Companies Upgrade Mobile Devices?

How Often Should Companies Upgrade Mobile Devices?

Plenty of businesses like to provide mobile devices to employees. Some use it as a perk. Others find it’s more cost-effective to be able to collectively bargain the support that comes with using mobile phones in the workplace. Whatever the reasoning, if your business is supplying devices, you need to have an upgrade plan.

While a doctor’s office can try to get away with using ancient desktops, mobile devices don’t last quite so long. With a little bit of planning and a few minutes of reading, you can adjust your upgrade cycle to make sure your plan isn’t hurting the bottom line.

What We Can Learn From the Girl Scout STEM Initiative

What We Can Learn From the Girl Scout STEM Initiative

You have undoubtedly heard of gender gaps in STEM fields. It’s apparent enough that most people working in IT can relate on a personal level. Rather than look at political debates and government programs, we’re going to focus on the idea that private investment in STEM-related programs for girls and young women is a surefire way to help bridge that gender gap and help introduce a large number of new people into these industries.

If you really want to stopper the talent gaps in IT and computer science, getting young women excited about the fields is probably the easiest route to take.

3 costly telecom expenses that are hiding in plain sight

3 costly telecom expenses that are hiding in plain sight

Bills can tell you a lot about what services you use and how much each costs. Businesses often look to lower their overall payments, but as telecom setups become more complex, it can be difficult to accomplish. There are three costly telecom expenses that are hiding in plain sight that can impact organizations:

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VIDEO BLOG: What's Hiding in Your Phone Bill?

VIDEO BLOG: What's Hiding in Your Phone Bill?

Businesses are overspending by as much as 50 percent on their telecom bills. Additionally, as many as 80 percent of telephone bills have errors, which could increase costs. Do you or your senior management know what your annual telecom expense total is? If not, now is the time to take control.

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Are you lacking visibility into your telecom expenses?

Are you lacking visibility into your telecom expenses?

Investment into telecom tools can be a critical part of any business’s operations, but more items have been added on to communications bills over the years. Wireless services, mobile devices and other systems are now included under the broad umbrella of telecom, and it can be difficult for organizations to track all of these endpoints and assets.

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How to Use Benchmarking to Reduce Telecom Costs

How to Use Benchmarking to Reduce Telecom Costs

Benchmarking is an extremely helpful process for companies as they prepare for a Telecom Request For Proposal (RFP). However, many organizations don’t take advantage of it?

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TEM Trends Your Company Should Expect in 2017

TEM Trends Your Company Should Expect in 2017

As we approach the end of 2016, companies are starting to budget and plan for 2017. When creating your budget, don’t forget to account for your telecom costs. Expected 2017 TEM trends (telecom expense management) show us that telecom costs are anticipated to increase. Though this is not in company’s favor, it’s good to be aware of. The industry of telecom continues to grow and there are TEM trends to be mindful of as we approach the new year...

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Increase Productivity in the Work Place

Increase Productivity in the Work Place

In the United States, we are working at one hundred thousand miles a minute. Growth in technology has allowed for an increase in efficiency and productivity. The question of 2016 has been, how do I get as much done as possible, with the least amount of work, creating optimal quality...

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Planning for Telecom Contract Negotiation

Planning for Telecom Contract Negotiation

Telecom Contract negotiation can be tricky. It can also save you money you would otherwise be spending. And this is why companies go through the motions of negotiating contracts with their telecom vendors. Unfortunately, blind negotiation won’t get you far. If you feel lost and frustrated when it comes to contract negotiation, you’ve come to the right place.

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