Wireless Expense Management

What Huawei Can Teach Us About International Tech Challenges

What Huawei Can Teach Us About International Tech Challenges

Huawei is a big name in the headlines right now. The Chinese tech company seems to be in hot water over a number of allegations. Whatever the future holds, it’s clear that their international deals are going to suffer for at least a while. Since you’re going to continue to hear about Huawei for some time, maybe it’s worth a little investigation. What exactly went wrong for Huawei, and what can you learn from it?

Telecom Cost Control: Get the Most Savings for the Least Effort

Telecom Cost Control: Get the Most Savings for the Least Effort

Redundant lines, carrier overcharges and a myriad of other issues crop up in the course of managing a company's telecom costs. It's one area where there's always money that can be saved if you have the time and manpower to track it down. Many companies don't. Here are a few big-ticket items to keep an eye on if you want to save money, and it won't take you months to realize savings.

What is the Difference Between Mobile Expense Management and Mobile Device Management (MDM)?

What is the Difference Between Mobile Expense Management and Mobile Device Management (MDM)?

If your company isn't tracking all mobile devices, you may be overcharged by your providers. When employees leave, devices should be accounted for and the lines and devices reassigned or canceled. That way, you don't get charged for services you aren't using. Unfortunately, it doesn't take long for these bills to get out of hand. Luckily, there's a category of software that can help your IT staff manage the process easily.

So, what’s the difference between mobile expense management (MEM) and mobile device management (MDM)?

How Often Should Companies Upgrade Mobile Devices?

How Often Should Companies Upgrade Mobile Devices?

Plenty of businesses like to provide mobile devices to employees. Some use it as a perk. Others find it’s more cost-effective to be able to collectively bargain the support that comes with using mobile phones in the workplace. Whatever the reasoning, if your business is supplying devices, you need to have an upgrade plan.

While a doctor’s office can try to get away with using ancient desktops, mobile devices don’t last quite so long. With a little bit of planning and a few minutes of reading, you can adjust your upgrade cycle to make sure your plan isn’t hurting the bottom line.

5 Pro Tips for Streamlining TEM Software

5 Pro Tips for Streamlining TEM Software

The use of telecom expense management (TEM) has become increasingly popular over the past two decades. Organizations are seeing time and time again that managing telecom expenses is a key driver in being able to save thousands of dollars each year. Even a single employee who is abusing telecom practices can cost an organization a substantial amount of money. With TEM, it becomes possible to pinpoint employee abuse of mobile services as well as to identify telecom billing errors.

Tips for Choosing Connectivity Infrastructure

Tips for Choosing Connectivity Infrastructure

No matter what kind of business you run, networking now lies at the heart of your success. From processing payments to securing world-changing research, there is no component of modern work that works independently of computers. That is exactly why it’s so important to build the right networking infrastructure from the outset. Under committing can push you into expensive upgrades while over committing is an obvious waste of money.

3 Benefits of Mobile Expense Management

3 Benefits of Mobile Expense Management

As business continues to require more and more mobile devices, it is more critical than ever to manage these devices and expenses. Not only does mobile expense management keep an eye on your IT assets, but it also can reveal some extreme savings built up through hidden fees, overused data and underused (or never used) devices.

3 Ways to Regain Control Over Mobile Usage

3 Ways to Regain Control Over Mobile Usage

Under traditional telecom setups, landlines cost a flat fee per user, and features were typically confined to options like caller ID and voicemail. Smartphones have significantly changed the landscape for telecom spending within a business. Whether organizations supply the hardware or have a bring-your-own-device policy, data usage can quickly get out of hand, piling up costs. Here are three tips you can follow to regain control over telecom usage and management.

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Best Practices in Mobile Help Desk

Best Practices in Mobile Help Desk

Organizations are operating in drastically different ways than they did a decade ago. The integration of mobile devices into everyday workflows has impacted everyday business opportunities. As such, employees must be provided with a tool that supports mobile assistance and enablement.

How retailers can save a bundle with TEM software

How retailers can save a bundle with TEM software

Retail organizations use a number of different communications solutions from call center capabilities for customer support to mobile app development and provisioning. Brick-and-mortar storefronts and e-commerce retailers are likely spending too much on their telecom bills due to billing errors and lack of infrastructure visibility. By using telecom expense management software, retailers can save a bundle of money in a few key ways:

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VIDEO BLOG: 3 Features Healthcare Organizations Need in TEM Software

VIDEO BLOG: 3 Features Healthcare Organizations Need in TEM Software

Healthcare organizations have a number of unique requirements when it comes to their hardware and tools due to industry regulations. There are three essential features that a telecom expense management software should have for these organizations.

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BYOD or not to BYOD

BYOD or not to BYOD

Valicom has posted their first SlideShare! The below SlideShare talks about the increasing trend of BYOD. Is it cost effective? Is it security safe? Are there legal and non-compliance issues? These are all important things to think about when implementing BYOD as part of your business. While this SlideShare points out problems created by BYOD, it also discusses alternative solutions that would steer you in direction that best fits your business needs.

Best Practices in Mobile Inventory Management

Best Practices in Mobile Inventory Management

Our telecom auditing teams manage mobileenvironments of various sizes, and we hit up our operations experts for some best practices.  First we’ll go over ideas for wireless and mobile inventory management (cell phones, smartphones, tablets), then we’ll get into wireline (landline telephones).

What is Wireless Expense Management (WEM)?

What is Wireless Expense Management (WEM)?

Wireless Expense Management (WEM) is a subsection of Telecom Expense Management (TEM) with a focus on wireless services and mobile devices. The goals for WEM programs are similar to TEM programs. They seek to proactively reduce expenses, establish new operational efficiencies, increase visibility and provide better control for mobile voice and data services.

The Carrier Wars – Can we thank government regulation?

The Carrier Wars – Can we thank government regulation?

We talk a lot about the Carrier Wars and how it is impacting the mobile market, as shrinking growth options drive vendors to invite creative ways to steal clients from one another.  But the New York Times added an interesting angle in a recent article giving the federal government some credit for this cost-lowering, two-year-contract-busting, annoying-fee-eliminating fight.  And they may have a point…