Being a business owner is not an easy role. The success of your organization relies on the decisions you make, especially when it directly affects your financial outlook. From the small investments, like whether or not to provide a coffee maker in the break room, to the larger commitments, such as whether or not to expand office space, the pressure is on you to cultivate a thriving operation.
There are always more numbers to crunch. In IT, particularly, you always have to weigh the costs of upgrades against expected returns. We always want new tech to pay for itself several times over, but that won’t happen unless upgrades are made with excellent direction. Usually, the biggest problem with new tech is that it is encumbered by old systems. All too often, upgrade plans overlook cabling infrastructure, and that gets expensive.
Your work involves negotiating software and cloud contracts. You’re aware that time limits can press operations managers to sign contracts as they receive them, and that this, in turn, can lead to unexpected costs…
*Based on the Gartner report, How to Optimize IT Costs.
According to a recent Gartner survey, the average reduction of total cost of ownership (TCO) is 13 percent when deploying telecom expense management (TEM). Of the respondents, 40 percent reported a TCO reduction of 10 to 20 percent. 36 percent of the enterprises reported a reduction of 10 percent or less.
Most enterprises would agree that the benefits of TEM are very evident. Some of these advantages include improved business process outcomes, extended scale and geo scope, and better visibility. However, TEM is not without its disadvantages, which include hidden costs and the extra time needed for implementation. In general, customers choose TEM providers based on scalability, TCO reduction, and expected performance. Unfortunately, the disadvantages of TEM cause TCO reduction to be lower than it otherwise would be.
Based on the Gartner report, here is some information about how enterprise TEM challenges drive customer acquisition.
The internet is a global network that provides communication and information options for users. It is made up of interconnected networks that share a set of standard protocols.
Telecommunication (telecom) involves the exchange of information, such as voice, video and data, using electronic devices. It's a wide term that encompasses many technologies like wireless and wired phones, fiber optics, radio, TV, the internet and other means of transmitted communication.
The use of telecom expense management (TEM) has become increasingly popular over the past two decades. Organizations are seeing time and time again that managing telecom expenses is a key driver in being able to save thousands of dollars each year. Even a single employee who is abusing telecom practices can cost an organization a substantial amount of money. With TEM, it becomes possible to pinpoint employee abuse of mobile services as well as to identify telecom billing errors.
No matter what kind of business you run, networking now lies at the heart of your success. From processing payments to securing world-changing research, there is no component of modern work that works independently of computers. That is exactly why it’s so important to build the right networking infrastructure from the outset. Under committing can push you into expensive upgrades while over committing is an obvious waste of money.
When you look at IT and enterprise technology, the need for new technology continues to grow at an exponential rate. Organizations have all kinds of technology, from software as a service (SaaS), infrastructure as a service (IaaS), internet of things (IoT) and tech from the consumer side. These technologies from all different categories need to be organized and managed within your IT and operations department in order to control costs and afford new technology.
WHAT IS IT ASSET MANAGEMENT? IT Asset Management begins with a central repository for your IT inventory.
How Do You Know When Your Device Died?One of the key challenges of telecom has always been Telecom Inventory Management. When did you get this thing and when did you disconnect it. It’s pretty important to keep track of that or your John Doe iPhone may end up in a drawer.