TEM

The Impact of AI on the Telecom Industry

The Impact of AI on the Telecom Industry

When you hear AI, do you still think of a beyond the scope of reality science fiction movie? Or maybe you think about that Will Smith movie? Interestingly enough, AI, or artificial intelligence, plays a much larger role in our lives than we may realize.

Not only is AI being used by businesses to streamline workflow, but individuals are using it personally everyday. Ever heard of Alexa by Amazon? Digital voice assistants, such as Alexa or Google Home, have built-in AI technology to interact with consumers, without the users having to lift a finger.

Is Cable Management Hurting Your Bottom Line?

Is Cable Management Hurting Your Bottom Line?

There are always more numbers to crunch. In IT, particularly, you always have to weigh the costs of upgrades against expected returns. We always want new tech to pay for itself several times over, but that won’t happen unless upgrades are made with excellent direction. Usually, the biggest problem with new tech is that it is encumbered by old systems. All too often, upgrade plans overlook cabling infrastructure, and that gets expensive.

What's New in Enterprise Security?

What's New in Enterprise Security?

The one thing we’ve all been able to learn since the dawn of the internet is that change will remain fast where technology is concerned. Everyone is looking at hot new trends and what to expect for the rest of the year. There’s no reason to exclude enterprise security from the list.

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

According to a recent Gartner survey, the average reduction of total cost of ownership (TCO) is 13 percent when deploying telecom expense management (TEM). Of the respondents, 40 percent reported a TCO reduction of 10 to 20 percent. 36 percent of the enterprises reported a reduction of 10 percent or less.

Most enterprises would agree that the benefits of TEM are very evident. Some of these advantages include improved business process outcomes, extended scale and geo scope, and better visibility. However, TEM is not without its disadvantages, which include hidden costs and the extra time needed for implementation. In general, customers choose TEM providers based on scalability, TCO reduction, and expected performance. Unfortunately, the disadvantages of TEM cause TCO reduction to be lower than it otherwise would be.

Based on the Gartner report, here is some information about how enterprise TEM challenges drive customer acquisition.

Telecom Cost Control: Get the Most Savings for the Least Effort

Telecom Cost Control: Get the Most Savings for the Least Effort

Redundant lines, carrier overcharges and a myriad of other issues crop up in the course of managing a company's telecom costs. It's one area where there's always money that can be saved if you have the time and manpower to track it down. Many companies don't. Here are a few big-ticket items to keep an eye on if you want to save money, and it won't take you months to realize savings.

Internet vs. Telecommunication Services: Differences that Matter for Users’ Rights

Internet vs. Telecommunication Services: Differences that Matter for Users’ Rights

The internet is a global network that provides communication and information options for users. It is made up of interconnected networks that share a set of standard protocols.

Telecommunication (telecom) involves the exchange of information, such as voice, video and data, using electronic devices. It's a wide term that encompasses many technologies like wireless and wired phones, fiber optics, radio, TV, the internet and other means of transmitted communication.

5 Key Data Storage Trends for 2019

5 Key Data Storage Trends for 2019

Software-defined storage (SDS) has been adopted into the infrastructure of today's data centers because it delivers fast, flexible storage while reducing costs. To do so, SDS leverages out-of-the-box hardware and provides optimized storage management.

According to International Data Corporation, the SDS market will grow at a compound rate of 13.5 percent annually through 2021. It's a boon to companies stuck with increasingly complex data storage and management needs, especially with expanding regulatory compliance expected to continue in the coming year.

7 Reasons VoIP is Worth the Investment

7 Reasons VoIP is Worth the Investment

Telecommunications have greatly changed over the past decade. We have gone from an era of using landline phones to carry out business calls to using voice and video applications to connect with employees from all across the globe. Now, more than ever, it is vital to ensure all of your communications are carried out with crystal clear quality.

A simple misunderstanding can hinder project completion. More importantly, it can impede customer satisfaction levels. VoIP technology mitigates these problems. Let's explore the top seven reasons VoIP technology makes for a wise investment and how it can serve as one of your most important assets. 

5 Ways to Cut IT Infrastructure Costs

5 Ways to Cut IT Infrastructure Costs

It always comes back to money. Many business owners and operators would prefer to put all of their focus towards satisfying customers and providing the goods or services that they truly value.

Unfortunately, there are expenses outside of that scope, and one of the big money eaters in every industry is IT. Yet, bringing those expenses under control doesn’t have to be as daunting as it feels. Here are five tips that can get your spending under control in surprisingly short order.

5 Money Traps for IT Departments

5 Money Traps for IT Departments

It seems inevitable that someone who is not an expert in IT will have at least some responsibility of overseeing IT costs and spending. That’s just how things go. What is vital when this occurs is to ensure that anyone in charge of finances has an opportunity to understand some of the unique ways IT costs impact ROI. With that in mind, these are the five of the most common IT-related money traps that hurt businesses in every industry.

11 Benefits Of Working With A Small Vendor

11 Benefits Of Working With A Small Vendor

Many providers are very concerned about being small scale. As a result, most of them bottle up their potential. Upcoming providers should keep In mind that their small size comes with many benefits as well as disadvantages. Small vendors should appreciate and celebrate their size as it’s the first step towards achieving great success in their messaging and sales process.

It’s therefore important to understand that size is relative. If you consider yourself as a smaller provider in Telecom Expense Management, (or if you’re perceived to be one), it will be determined by who it is you compete with. This article highlights the benefits of working with emerging providers as compared to larger competitors.

TEM Is the Buzzword That Can Get Your IT Costs Under Control

TEM Is the Buzzword That Can Get Your IT Costs Under Control

Not long ago, Telecom and Technology Expense Management (TEM) were concepts in the exclusive domain of large enterprises. As automation creeps further into every level of every business, it seems only natural that the platforms become more accessible to businesses of all sizes.

If you aren’t familiar with the concept, TEM represents a holistic approach to tracking and managing runaway technology expenses that plague many businesses.

Escape The Attack of Hidden Fees!

Escape The Attack of Hidden Fees!

You take a deep breath as you look at your bank account…

You notice your balance is lower than expected…

Did a mysterious creature steal your identity?

Have you purchased something without knowing?

You peek through your recent charges and discover that your telecom provider increased your rates without your knowledge and charged you a mysterious fee which leaves you stranded with a bigger hole in your account than you anticipated...

AND YOU SCREECH WITH HORROR!

New Telecom Savings Opportunity You Can’t Afford to Miss

New Telecom Savings Opportunity You Can’t Afford to Miss

We are thrilled to announce that we are now disrupting the decades-old telecom expense management (TEM) industry by offering this innovative Savings Share opportunity. The new TEM savings share opportunity works to take the commitment and concern out of the TEM savings process.

5 Tips for Managing Telecom Expenses in Excel

5 Tips for Managing Telecom Expenses in Excel

Up until the early 1980s, most telephone networks in the United States were operated and owned by AT&T. Since AT&T was a monopoly, the firm dictated the services and equipment available for customer use and their charges. Although this arrangement might not have been suitable for their clients, it was simple and straightforward. With time, new entrants into the industry were established, and billing overcharges became rampant. Here are a few tips to keep in mind when managing corporate telecom expenses using Excel.