Telecom Management

Telecom Cost Control: Get the Most Savings for the Least Effort

Telecom Cost Control: Get the Most Savings for the Least Effort

Redundant lines, carrier overcharges and a myriad of other issues crop up in the course of managing a company's telecom costs. It's one area where there's always money that can be saved if you have the time and manpower to track it down. Many companies don't. Here are a few big-ticket items to keep an eye on if you want to save money, and it won't take you months to realize savings.

7 Reasons VoIP is Worth the Investment

7 Reasons VoIP is Worth the Investment

Telecommunications have greatly changed over the past decade. We have gone from an era of using landline phones to carry out business calls to using voice and video applications to connect with employees from all across the globe. Now, more than ever, it is vital to ensure all of your communications are carried out with crystal clear quality.

A simple misunderstanding can hinder project completion. More importantly, it can impede customer satisfaction levels. VoIP technology mitigates these problems. Let's explore the top seven reasons VoIP technology makes for a wise investment and how it can serve as one of your most important assets. 

5 Pro Tips for Streamlining TEM Software

5 Pro Tips for Streamlining TEM Software

The use of telecom expense management (TEM) has become increasingly popular over the past two decades. Organizations are seeing time and time again that managing telecom expenses is a key driver in being able to save thousands of dollars each year. Even a single employee who is abusing telecom practices can cost an organization a substantial amount of money. With TEM, it becomes possible to pinpoint employee abuse of mobile services as well as to identify telecom billing errors.

Telecom management software and reporting

Telecom management software and reporting

Last but not least, any telecom expense management software worth its weight in kilobytes should offer lots of reporting.  As they say, “You can’t manage what you can’t measure”.  And the beauty of all your telecom and wireless data being integrated in one system is that it allows you to look at it from many different angles. 

Telecom Management Software and Cost Allocation

Telecom Management Software and Cost Allocation

We are continuing our series discussing how telecom management software streamlines telecom management tasks. In our last post, we discussed Telecom Management Software Vs Inventory Management.

Telecom Management Software Vs Inventory Management

Telecom Management Software Vs Inventory Management

We are continuing our series discussing how telecom management software streamlines telecom management tasks. In our series on how telecom expense management software can make your telecom management job easier, we’re starting with the Big Kahuna.  Inventory.  And it’s a doozy….

Taking the Tool to the Telecom Management Tasks

Taking the Tool to the Telecom Management Tasks

Telecom expense management, or TEM, consists of a variety of tasks, each one handling a different aspect of the telecom environment.   So a TEM software-as-a-service (SaaS) tool is designed to make it easier to enter data, track changes, cross-reference items, flag problems and push invoices from entry, to approval, to payment. 

Telecom Management: Getting Sassy with SaaS

Telecom Management: Getting Sassy with SaaS

To kick off our series on how telecom expense management software can make wrangling your telecom and wireless environment easier, we should start with terms.   The best softwares out there today are web-based, or software-as-a-service (SaaS).  We discussed this in a previous post about using stone age tools for stone age results.

Telecom Management Software: The Right Tool For the Job?

Telecom Management Software: The Right Tool For the Job?

As we discussed in our previous two posts about “Living in the Past” Part 1 and Part 2, you need modern tools to address modern needs.  This applies to everything from using your smartphone to find the closest Starbucks (something I will admit to doing on a regular basis) to managing your firm’s telecom and wireless environment.

What does Earth Day have to do with Telecom Management?

What does Earth Day have to do with Telecom Management?

What does Earth Day have to do with Telecom Management? Normally? Nothing. But in honor of the planet’s upcoming birthday, we thought we’d share a few things you can do to “green up” your telecom management practice. Because, as they say, every little bit helps….

Telecom Tactic 7: Telecom Contract Negotiation

Telecom Tactic 7: Telecom Contract Negotiation

Ok, now that we have your attention, let’s talk tactics.  Remember that the telecom vendors are in business to make money.  YOUR money.  So they are good at this, and maybe you aren’t.  Either get someone to the negotiating table with you that has experience, or at least be aware of these basic tactics….