Explore Valicom's blog for essential industry insights and updates. Stay informed and empowered with the latest in technology expense management.
We are very grateful for our amazing clients, those who have been with us from the start, as well as those who are newer to the team of technology expense management superheroes! When it comes to customer care, consistency is key to ultimate client satisfaction. Amidst a dramatic shift in our economy today, relationships and service are differentiators to preserve important relationships.
Our Annual Celebration looked a little different for Valicom this year. Instead of meeting at one of our favorite local restaurants, The Great Dane, or meeting for a night at The Comedy Club, we gathered at our computer screens, everyone to their own. Don’t worry, this isn’t the start of a sad story, I promise! It’s the start of one filled with gratitude.
What guides your decision making? When times get tough, how do you decide what is worth your time and what needs to be eliminated to maintain a healthy business environment?
At Valicom, having a set of core values is how we all stay on the same page, and make decisions that align with our company goals. How you treat one another, how you work together, how well you know your teammates - this creates the mold we need for success. Wouldn’t you agree? This all starts with having values that align.
Clearview looks very different today than it did 30 years ago. When I started the business in 1991, my office tools consisted of an Intel 10286 computer (100Mbps memory) which was a second-generation home (user friendly) computer, and word processing and spreadsheet (Excel) software. I used spreadsheets extensively to calculate pricing and perform long distance vendor cost comparisons based on the pricing schedules offered by AT&T and several other alternative carriers who had entered the marketplace after divestiture.
“The service provided by Valicom is top notch. I know that I have a team supporting me and adding value by taking care of day to day task along with providing project management on the larger task.”
Where did my entrepreneurial journey begin? I would say, from the day I was born.
My mother was a huge inspiration of mine growing up. She began the Mary Linsmeier daycares and preschools, during the late 1960s, when it was almost unheard of for women to be in the workforce, let alone owning a business.
Our customers are our number one priority - It’s the combination of a great team and continuous feedback from our clients that allows us to adjust and improve to ensure a top notch customer experience. One of the ways we collect data from our clients is through a customer satisfaction survey, sent out on a quarterly basis. Our survey is based on 8 specific categories:
Verified Market Research has recently published a new report named “Telecom Expense Management Market Size and Forecast to 2025". This report intends to study the developments of the Telecom Expense Management Market in, including its development status, applicant profiles and future trends, along with focus on the top Key players in the market. To understand all of it, this well-researched report will reveal the market situation in general for you, along with the future forecast of the market.
Many providers are very concerned about being small scale. As a result, most of them bottle up their potential. Upcoming providers should keep In mind that their small size comes with many benefits as well as disadvantages. Small vendors should appreciate and celebrate their size as it’s the first step towards achieving great success in their messaging and sales process.
It’s therefore important to understand that size is relative. If you consider yourself as a smaller provider in Telecom Expense Management, (or if you’re perceived to be one), it will be determined by who it is you compete with. This article highlights the benefits of working with emerging providers as compared to larger competitors.
We are thrilled to announce that we are now disrupting the decades-old telecom expense management (TEM) industry by offering this innovative Savings Share opportunity. The new TEM savings share opportunity works to take the commitment and concern out of the TEM savings process.
Valicom takes pride in customer support and satisfaction. We believe in our company, our services, and upholding transparency and compassion to fulfill our customer’s needs. This is the number one reason customers seek our services in transition from previous TEM engagements – they have felt neglected by previous TEM providers and seek further assistance with their TEM solutions.
Valicom named one of the Top 20 Most Promising Technology Solution Providers for Telecom! We’re so excited to be published in CIO Review’s recent issue highlighting the best technology solution providers in the telecom industry.
Telecom expense management (TEM) involves complex processing of voluminously detailed information. This complexity makes TEM extremely time-intensive work unless performed using a state-of-the-art information processing system specially designed for the undertaking. Further, dealing effectively with carriers requires the full resources of such a powerful software system. Now Valicom is partnering with ACR Solutions LLC, to expand our capacity for managing TEM, deal with carriers, and ideally address the accompanying range of challenges on behalf of Master Agents.
Valicom is proud to announce that they are officially recognized as a member of the Better Business Bureau (BBB) of Wisconsin. Valicom applied for the certification in January of 2018 and was formally accredited in February of 2018.
Enterprise IT technology is anticipated to grow $100 Billion by the year 2020. While the year 2020 may seem like it is in the distant future, the reality is 2020 is only two years away. The future is here and the need for innovative technology is only going to increase. This means the need for cost management and IT service, software and device control is at an all-time high.
