Now Serving Agents Through ACR Partnership

Telecom expense management (TEM) involves complex processing of voluminously detailed information. This complexity makes TEM extremely time-intensive work unless performed using a state-of-the-art information processing system specially designed for the undertaking. Further, dealing effectively with carriers requires the full resources of such a powerful software system. Now Valicom is partnering with ACR Solutions LLC, to expand our capacity for managing TEM, working with carriers, and ideally address the accompanying range of challenges on behalf of agents, VARs, and consultants.

Our TEM partners are effectively essential members of our own extended team. We understand the fact that by working together, we're all more successful in our TEM and related roles. To optimally support our mutual efforts, our agent partners working under Master Agencies can access the best possible marketing collateral as well as optimal training and support, to drive their success. Synergies gained from the newly combined Valicom and ACR technological and expert support resources now greatly enhance the fundamental benefits of our services to the valued agents we serve.

Overcoming Today's Telecom Expense Management Challenges

Effective telecom and other technology expense management increases profit margins and facilitates streamlining of operations and services, risk reduction, and increased accuracy and efficiency of overall cost controls. However, deciphering telecom bills, in bulk, and managing issues with carriers can be frustrating. Controlling telecom inventory, identifying discrepancies, monitoring services, optimizing plans, and many other challenges add up to a daunting proposition for agents.

The synergies of the Valicom and ACR partnership now provide even more streamlined, dynamic, and robust solutions to align with goals for realizing the greatest possible savings on, and simplification of TEM technologies and processes. We offer a wide range of Agent Services that increase convenience and expense savings and a vast array of other benefits.

Master Agent TEM

Master agents, of course, bear a very large set of responsibilities during the sales process, including managing sub-agents or partners who sell certain of the carrier’s products and providing office support, consultation, and many others. Valicom, in partnership with ACR Solutions, provides the TEM software tool to Master Agents and Independent Agents that they need for their customers to utilize as the vehicle for the most efficient delivery of their services.

The TEM tool and an array of optional cost-saving TEM services provided by Valicom & ACR, empower agents to monitor billing, telecom equipment, service plans and contract terms, and telecom management services with greater visibility, efficiency, and convenience. This keeps them as the trusted adviser in the eyes of their clients, providing a great value-add and additional stickiness. 

Telecom Expense Management

Telecom is among the largest corporate expenses, and most organizations pay more than necessary for their wired, wireless voice, and data services. Our specialized TEM software and the suite of telecom auditing services provided by Valicom & ACR solves this problem. Companies gain full visibility of their telecom environments, empowering them to streamline operations, cut wasted expense, reduce their telecom budgets by between 15-40% annually, and increase profit margins.

These benefits have made our TEM services and software increasingly popular across the Manufacturing, Utilities, Transportation, Healthcare, Consumer Goods, and Hospitality industries, as well as with Government agencies.

With today's highly complex internal communications networks, TEM is also essential for eliminating fraud and unauthorized charges, identifying errors, and recovering misallocated funds. Powerful TEM technology also ensures incomparably increased accuracy in regulatory compliance, adherence to internal policy, and expense tracking and reporting.

Take advantage of one of our no-risk investment models, to increase profit margins through the extensive programs and expert TEM knowledge brought to you by ACR Solutions & Valicom. Just some of the TEM services available to you include:

  • Contract Compliance
  • Invoice Processing and Services
  • IT Cost Allocations
  • Wired and Wireless Inventory Management
  • Network Diagramming
  • Network Optimization
  • Vendor Management
  • Procurement and Order Fulfillment
  • RFP Management (including wireless carrier)
  • WAN Efficiency Evaluation
  • Test Calling
  • Procurement and Order Fulfillment
  • Wireless Voice and Data Plan Optimization
  • Simplified Bill Payment
  • Telecom Inventory Management
  • Wireless Policy Development
  • Inventory and Services Monitoring, Auditing and Optimization
  • Customized Reporting

Access and Monitoring

Easily access and monitor your billing, equipment, device costs, user plans and contracts every month. This is TEM management in its most simplified and efficient form. Very user-friendly tools for convenient access and full visibility of all billing/contracts make indicators abundantly clear on where progress is or is not being made on behalf of a customer company.

White Labeling

Our provisioning for value-added reseller services (VARS) agents include the option for white labeling IT expense management software to your company's design, to use with your logos and branding on your website landing page. Or leverage ACR's Accurate platform if you'd like to get started quickly. The white label on-boarding process takes about 4 weeks or less. The set-up process is easy, with a dedicated back-office support team facilitating your implementation.


The most accurate way to identify discrepancies and waste, and to recognize more functionally practical options, and to discover opportunities for savings and better value is through continuous monitoring of billing and contracts. This is how our software and support services provide agents and your customers with optimum visibility into their telecom environment. Integrated platform functions enable users to access contracts and bills in seconds.

This feature also prevents typical disputes that arise from insufficient transparency. Monthly billing audits are available to agents and your customers, for optimal control and clarity.

The SaaS solution provided by Valicom & ACR affords a simple, yet powerful, low-cost alternative for agents. (Compare this approach to time and labor-intensive manual processing of particulars too voluminous to efficiently manage with archaic manual methods.)

IT Invoice Payment Service

One of the most difficult areas of telecom expense management is processing invoices. Your Valicom and ACR system allow management of all telecom assets through a single, intuitive user interface. This simplified system allows easy inventory control, cost allocation, invoice processing, contract review, and budgeting. The onboarding timeframe is brief, so you can have a robust auditing and reporting engine quickly up and running to reduce costs and risk, and increase overall expense management efficiency.

Tools & Resources

Take advantage of intuitively designed educational resources, cutting-edge telecom and technology expense management tools. For example, use exceptional white papers that are rich in useful information to help agents guide their system users toward full control of their telecom operations and expense environments. These invaluable TEM tools enable users to much more accurately determine their best approaches to cutting telecom and technology costs. They also significantly reduce invoice errors and reveal savings opportunities, to name just a few examples of important tools and information resources and their benefits.

For More Information

Ever-increasingly complex telecom costs call for sophisticated TEM systems that can prevent the common flood of contributors to rampant overspending by unprotected companies on myriad unnecessary telecommunications items and services, and due to telecom invoice processing errors.

The Valicom & ACR team of experts is fully dedicated to serving our agent partners with even more fully optimized telecom management operations and consistently minimized telecom expense, through one of the world's most extensive and efficient TEM software platforms and expert support systems.

We can help you with a single service or a suite of software and services, and with on-demand subscription service or flexible professional services package And, in addition to offering a selection of solutions to suit your most pressing needs, we make on-boarding with Valicom & ACR quick and easy.

To learn more about how to get the most from your state-of-the-art Valicom & ACR telecom expense management software, marketing tools, and abundant partner agent services, contact Valicom & ACR anytime to schedule a demo.


About the Author: Chantel Soumis

Chantel Soumis brings over a decade of knowledge in workflow enhancement through the use of technology. Chantel studied marketing communications and business administration at Franklin University and proceeded to work in a fast, ambitious environment, assuring client delight in the healthcare and pharmaceutical industries. Passionate about project productivity and streamlining workflows through the use of technology, Chantel strives to inform organizations of Valicom’s advanced telecom expense management software and services by mastering communications and messaging while delivering helpful information and supporting resources.