TEM Trends

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

According to a recent Gartner survey, the average reduction of total cost of ownership (TCO) is 13 percent when deploying telecom expense management (TEM). Of the respondents, 40 percent reported a TCO reduction of 10 to 20 percent. 36 percent of the enterprises reported a reduction of 10 percent or less.

Most enterprises would agree that the benefits of TEM are very evident. Some of these advantages include improved business process outcomes, extended scale and geo scope, and better visibility. However, TEM is not without its disadvantages, which include hidden costs and the extra time needed for implementation. In general, customers choose TEM providers based on scalability, TCO reduction, and expected performance. Unfortunately, the disadvantages of TEM cause TCO reduction to be lower than it otherwise would be.

Based on the Gartner report, here is some information about how enterprise TEM challenges drive customer acquisition.

2020: The Next Two Years of IT Spend

2020: The Next Two Years of IT Spend

Enterprise IT technology is anticipated to grow $100 Billion by the year 2020. While the year 2020 may seem like it is in the distant future, the reality is 2020 is only two years away. The future is here and the need for innovative technology is only going to increase. This means the need for cost management and IT service, software and device control is at an all-time high.

Movement in the Marketplace: Why TEM Interest is Rising

Movement in the Marketplace: Why TEM Interest is Rising

Gartner recently released a 2017 guide to the market that shows gains in all corners of TEM, as companies are no doubt intrigued by the potential benefits possible through these platforms. Here are some of the most noteworthy insights from Gartner, as well as overall trends in TEM, that interested companies should be aware of when seeking a solution.

TEM Trends Your Company Should Expect in 2017

TEM Trends Your Company Should Expect in 2017

As we approach the end of 2016, companies are starting to budget and plan for 2017. When creating your budget, don’t forget to account for your telecom costs. Expected 2017 TEM trends (telecom expense management) show us that telecom costs are anticipated to increase. Though this is not in company’s favor, it’s good to be aware of. The industry of telecom continues to grow and there are TEM trends to be mindful of as we approach the new year...

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Top Trends in TEM 2016

Top Trends in TEM 2016

Valicom attended TEMIA’s Annual Conference this year. During this conference top trends for TEM in 2016 were discussed. This conference focused on three specific trends including the resurgence of corporate-supported mobile devices, how Unified Communications (UC) is changing the TEM landscape, and the proliferation of cloud services.

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New TEMIA Whitepaper: Calculating the ROI of Telecom Cost Control

New TEMIA Whitepaper: Calculating the ROI of Telecom Cost Control

In partnership with TEMIA, Valicom releases ‘TEM, WEM and MMS: Calculating the ROI of Telecom Cost Control‘. The white paper discusses building the business case and cost justification for TEM, WEM and MMS programs within your organization. The resource discusses how these initiatives can be harness to free up budget within your squeezed IT and operation budgets.

2014 Telecom Trend #5: Bring on the Phablets

2014 Telecom Trend #5: Bring on the Phablets

If you haven’t heard, Phone + Tablet = Phablet. This newest entry into the mobile device market is a mashup of ideas, designed to offer more screen space, while still providing the talk capabilities of a phone.  Already big in global markets, it is hitting the US consumer hard.

2014 Telecom Expense Management Trend #2: The Privacy War

2014 Telecom Expense Management Trend #2: The Privacy War

This is rapidly escalating into an antagonistic Privacy War pitting “Employer vs Employee”.  When mobile security policies are perceived as leaning too far into personal space, it can lead to a withering of trust.  For example, mobile devices can run apps that track usage as well as location – but when is that necessary, and is it even legal?  Either way, you can bet that employees probably won’t like someone knowing where they are every second of every day.

What is Telecom Expense Management: Where are we now?

What is Telecom Expense Management: Where are we now?

To stay on the software topic from our previous post, the most noticeable change from then to now is that those telecom management tools – as with everything else it seems – are moving to “the cloud”.TEM firms, their clients, partners, and consultants want the flexibility to manage environments and work collaboratively with each other via the web. And end user IT staff doesn’t want to manage software in house anymore. By delivering it securely online, both groups are happy.