Enterprise IT technology is anticipated to grow $100 Billion by the year 2020. While the year 2020 may seem like it is in the distant future, the reality is 2020 is only two years away. The future is here and the need for innovative technology is only going to increase. This means the need for cost management and IT service, software and device control is at an all-time high.
Manual methods of tracking information are not capable of delivering the in-depth information associated with telecom costs. Each application, service and vendor serves as a separate entry, and tracking these items with legacy solutions leads to inaccurate records and missed opportunities.