Valicom takes pride in customer support and satisfaction. We believe in our company, our services, and upholding transparency and compassion to fulfill our customer’s needs. This is the number one reason customers seek our services in transition from previous TEM engagements – they have felt neglected by previous TEM providers and seek further assistance with their TEM solutions.
Up until recently, large TEM vendors provided services only to companies over a certain telecom spend. Where this differentiated them competitively with the ability to manage many enterprise clients simultaneously, medium-sized businesses were turned away and smaller businesses were completely ignored.