Explore Valicom's blog for essential industry insights and updates. Stay informed and empowered with the latest in technology expense management.
In today's fast-paced business environment, timing is everything. From product launches to brand identity maintenance, every moment counts. This is where white-labeling and private labeling emerges as essential tools for enterprises seeking to streamline operations and enhance their brand image.
With 2024 approaching, Technology Expense Management (TEM) continues to gain traction in the realm of business optimization. While many associate TEM primarily with cost savings, partnering with a seasoned vendor like Valicom uncovers broader benefits. Here's an insight into the diverse advantages of aligning with Valicom for TEM solutions.
In the face of unprecedented economic pressures and uncertainty, it's become a necessity for enterprises to scrutinize their communications expenditure meticulously. Recent insights derived from Gartner's client interactions highlight a mounting preference for proactive, value-added engagement in place of a reactive approach. Here, we delve into these critical findings and showcase how forging a partnership with Valicom can spearhead a proactive and insightful approach to Technology Expense Management (TEM).
It has been 17 years since Valicom’s first client satisfaction survey was distributed, and since then Valicom has pulled the constructive pieces of feedback and applied the comments and recommendations into Valicom’s products and services. Listening to customer feedback has always been a large part of the success of the company and for the first time in 17 years, Valicom is ecstatic to announce a perfect score of 4.0!
Valicom’s telecom expense management (TEM) clients reported spectacular satisfaction scores for the third quarter of 2015!Did you know? Since 2000, we have been surveying clients to learn how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value.
Our team is so pleased to announce that we have received some of the greatest client satisfaction ratings to-date. Quarter two of 2015 brings us to higher levels!
Valicom’s telecom expense management (TEM) clients reported continued high satisfaction scores for the fourth quarter of 2013. Since 2000, we have been surveying clients to learn how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value. The combined client satisfaction scores for the 4th quarter, and the average for all of 2013, were 3.93 on a 4.0 scale.
Telecom expense management firm Valicom reports record high client satisfaction scores for 3rd quarter 2012. The scores were 3.88 on a 4.0 scale, with three-quarters of clients registering a perfect score. This continues Valicom’s thirteen year tradition of surveying clients quarterly, to learn how well they are delivering in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value.
Valicom, a twenty year veteran of telecom expense management, reports continued high client satisfaction survey scores with its third quarter 2011 results. A strong combination of web-based software, flexible delivery options and excellent, experienced Telecom Audit teams creates an environment for client success, savings and satisfaction. The client satisfaction scores were 3.89 on a 4.0 scale, a record high.
