Technology

Pop Quiz! What Are Your Next Steps for TEM?

Pop Quiz! What Are Your Next Steps for TEM?

If you are looking for ways to increase productivity and save money, taking the next step toward better telecom and technology management is the perfect way to do so. What are the next steps you ask? Well, it really depends on your organization, your specific environment and needs, and your previous experience with telecom and technology expense management.

Our “Next Steps for TEM” Quiz is a great place to start in figuring this out!

Benefits of Leasing Technology Equipment for Your Business

Benefits of Leasing Technology Equipment for Your Business

Being a business owner is not an easy role. The success of your organization relies on the decisions you make, especially when it directly affects your financial outlook. From the small investments, like whether or not to provide a coffee maker in the break room, to the larger commitments, such as whether or not to expand office space, the pressure is on you to cultivate a thriving operation.

Why In-House Detection Is the Most Important Part of Cybersecurity

Why In-House Detection Is the Most Important Part of Cybersecurity

Network security is important, but you already know that. For any business, the risk of exposing protected data is always one of the great fears. Big, impressive companies have fallen from grace over data breaches, and it can feel impossible to remain safe.

One of the reasons the battle is so uphill is because the biggest threat to your security is not external. Your own vetted users are the greatest obstacle between you and safe data. Today, you’re going to see strong examples to highlight this point and learn how to nip the problem in the bud.

Everything You Need to Know About Windows Virtual Desktop

Everything You Need to Know About Windows Virtual Desktop

Virtualization is one of the ultimate buzz words in enterprise technology. The IT experts speak of it with a light in their eyes and enthusiasm. Every sales pitch mentions it at some point, and in all fairness, virtualization is a large topic with many exciting applications.

The simple truth is that enterprise operations require at least some level of virtualization, and taking control of your virtual destiny is extremely important. It’s also a changing landscape. Microsoft has introduced the Windows Virtual Desktop, and it’s the biggest change to the game since the PC. Maybe.

Benefits of Vendor Review Sites

Benefits of Vendor Review Sites

When you manage a department, there are a lot of decisions that need to be made. From branding to office locations and target markets to marketing strategies, you need to do a lot of research in order to figure out what your path is going to be. An important part of this strategizing process is making sure that you are developing the right partnerships.

Who you choose to do business with could make or break your organization. Your best bet is to make sure that the vendors have been vetted by a reliable source and have a track record of success.

What Does the CCPA Mean for the IT Industry?

What Does the CCPA Mean for the IT Industry?

With the amount of personal data being exchanged across numerous platforms these days, it is no wonder that data security is becoming a huge topic of conversation in the business world. We are seeing an increase in cyber incidents and/or data breaches, which is exposing consumer data by the millions. Additionally, some companies sell their customer’s information, which may prove troublesome without proper disclosure and leave the organizations open to lawsuits.

This is why privacy security regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), have come to pass. Both aim to protect the consumers’ personal data with a set of compliance guidelines.

The Impact of AI on the Telecom Industry

The Impact of AI on the Telecom Industry

When you hear AI, do you still think of a beyond the scope of reality science fiction movie? Or maybe you think about that Will Smith movie? Interestingly enough, AI, or artificial intelligence, plays a much larger role in our lives than we may realize.

Not only is AI being used by businesses to streamline workflow, but individuals are using it personally everyday. Ever heard of Alexa by Amazon? Digital voice assistants, such as Alexa or Google Home, have built-in AI technology to interact with consumers, without the users having to lift a finger.

Should You Still Be Spending Money on Faxes?

Should You Still Be Spending Money on Faxes?

Part of keeping a budget is figuring out what parts of your business are pulling their weight and which areas can afford to trim some fat. For IT, that often comes down to equipment and services. If you’re spending money on something you don’t use, it might be time to cut it from your life. For too many businesses, fax machines sit somewhere in limbo. They still get used, but can you really justify the money? You’re about to get solid answers to that question.

How Hyperconvergence Is Changing Everything

How Hyperconvergence Is Changing Everything

There is a new, growing trend in the world of IT. Hyperconvergence is a word that is gaining steam and getting many IT managers excited. It’s a new approach to managing data centers that is so revolutionary, even small businesses are getting into the game. Take a minute to learn about hyper-convergence. It might be just the hook you need to transform your own tech infrastructure into something more powerful, more competitive and more affordable.

Is Cable Management Hurting Your Bottom Line?

Is Cable Management Hurting Your Bottom Line?

There are always more numbers to crunch. In IT, particularly, you always have to weigh the costs of upgrades against expected returns. We always want new tech to pay for itself several times over, but that won’t happen unless upgrades are made with excellent direction. Usually, the biggest problem with new tech is that it is encumbered by old systems. All too often, upgrade plans overlook cabling infrastructure, and that gets expensive.

5G and the Future: Separating Fact from Fiction

5G and the Future: Separating Fact from Fiction

"The future is now..." "5G ultimate!" "The latest and greatest!" If you've heard any of these statements before, it was likely in a cell phone shop or advertisement. 5G has gained plenty of hype lately for its usefulness, but do the perks cut the mustard? Let's dig in a little further and find out.

What's New in Enterprise Security?

What's New in Enterprise Security?

The one thing we’ve all been able to learn since the dawn of the internet is that change will remain fast where technology is concerned. Everyone is looking at hot new trends and what to expect for the rest of the year. There’s no reason to exclude enterprise security from the list.

5 Tips for Shared Work Devices

5 Tips for Shared Work Devices

Technology runs the workplace. There’s no escaping it, but allowing technology to run over the workplace is expensive. There are always more devices, tools and apps that feel like they can help. Eventually, you have to focus on reducing your IT spending.

One way a lot of companies achieve that goal is by utilizing shared devices. If one computer can server two employees, it seems like an easy opportunity to save money. If you have shared devices, and virtually every workplace does, you might benefit from a few tips that can improve on that sharing. Here are five.

5 Tips to Optimize Performance Without Buying New Hardware

5 Tips to Optimize Performance Without Buying New Hardware

It’s a frustration we’ve all experienced. A computer, phone or tablet starts getting slow. Sometimes it happens way too soon. Other times we’re trying to hold onto ancient tech because we don’t want to spend money on new stuff. In any case, there are always things we can do before we commit to purchasing hardware. These five tips can help you address performance issues without spending a penny on equipment.

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

How Enterprise TEM Challenges Drive Customer Acquisition: Based on the Gartner Report

According to a recent Gartner survey, the average reduction of total cost of ownership (TCO) is 13 percent when deploying telecom expense management (TEM). Of the respondents, 40 percent reported a TCO reduction of 10 to 20 percent. 36 percent of the enterprises reported a reduction of 10 percent or less.

Most enterprises would agree that the benefits of TEM are very evident. Some of these advantages include improved business process outcomes, extended scale and geo scope, and better visibility. However, TEM is not without its disadvantages, which include hidden costs and the extra time needed for implementation. In general, customers choose TEM providers based on scalability, TCO reduction, and expected performance. Unfortunately, the disadvantages of TEM cause TCO reduction to be lower than it otherwise would be.

Based on the Gartner report, here is some information about how enterprise TEM challenges drive customer acquisition.