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To further our discussion of document management beyond contracts, which our last post was on, one of the biggest pain points of telecom has got to be invoices. Little missiles of irritation that arrive in the mail to ruin your day. Sometimes by the boxful. And you know you should really look at all of those – line by line, every single month – to make sure they are accurate. But really, who has the time?
One of the simplest functions performed as part of the TEM process, is paying the vendors for services. Many companies, tempted by sending fewer checks, will combine the payments for multiple telecom invoices on a single check, and provide a key to the telecom vendor so that they can apply the payments to correct accounts.
Telecom managers out there? Please take the time to review your vendor remit addresses. And please take the time to issue one check per account. Meaning, even though you may have 5 or 50 account invoices from a single vendor, and you’re tempted to pay for all those accounts with one check, don’t do it! Cut one check for each individual invoice, and I’ll tell you why…
