Businesses live this everyday and do not even realize it. Especially, when it comes to true telecom expense control. Albert Einstein once said “The definition of insanity is doing the same thing over and over again and expecting different results.” Think about this quote for a second and ask yourself if this quote applies to the way you run your company.
Does this apply to the way you run telecom expenses? When was the last time you actually performed a telecom audit? If you are manually auditing telecom invoices and manually attempting to interpret your wireless or cell phone charges then you too could join the insanity club.
Knowing how much time your organization spends on telecom expense management activities is the first step in being able to reduce telecom expenses. Wouldn’t it be refreshing to have automated telecom auditing that takes industry best practices and proactively alerts you directly to a billing issue or cost savings opportunity? Being aware of your options is half the battle and will keep you OUT of the insanity club.
About the Author: Jeff Poirior
Jeff brings 25 years of telecommunications and information technology management experience in voice and data networking, server support, and telephony and security; with a significant emphasis on customer service. Prior to joining Valicom, he was chief of the infrastructure support section for the Wisconsin Department of Transportation. Jeff was the vice president of operations for CC&N, overseeing telecommunications, help desk, data and desk side support services. Prior to that, he served as the associate director of technical resources for Covance, responsible for managing systems and network operations supporting 1700 users in Wisconsin and Virginia. He has also led data center operations at Magnetek Electric, supporting mainframe systems, client/server applications, telephony systems, and computer-aided design. Jeff holds a bachelor’s degree in business administration from Cardinal Stritch University and a master’s degree in business administration from University of Phoenix. In addition, Jeff is a past board member of the Wisconsin Telecommunication Association.