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Telecom Expense Management Software
You take a deep breath as you look at your bank account…
You notice your balance is lower than expected…
Did a mysterious creature steal your identity?
Have you purchased something without knowing?
You peek through your recent charges and discover that your telecom provider increased your rates without your knowledge and charged you a mysterious fee which leaves you stranded with a bigger hole in your account than you anticipated...
Using telecom expense management (TEM) software helps you analyze your expense data more easily via inventory transparency and reporting. This type of tool, whether on-premise or web-based, lets administrators and users review usage quickly and improve their relationship with suppliers.
For the past decade, innovative technology has changed every industry. Telecom expense management was once one of the most tedious tasks, but also an important one. As of 2010, many organizations checked their telecom bills via paper copies. Spreadsheets provided some relief but still offered a clumsy solution to a sometimes massive task.
It’s safe to say that telecommunications are complicated enough that you need to dedicate resources to tracking their expenses. This concept is known as telecom expense management (TEM), and there are a lot of companies that specialize in helping you to get TEM under control. You have plentiful options, so you should definitely shop around. When you do, there are some key indicators that will help you separate the best TEM software from the rest of the field.
Technology runs the workplace. There’s no escaping it, but allowing technology to run over the workplace is expensive. There are always more devices, tools and apps that feel like they can help. Eventually, you have to focus on reducing your IT spending.
One way a lot of companies achieve that goal is by utilizing shared devices. If one computer can server two employees, it seems like an easy opportunity to save money. If you have shared devices, and virtually every workplace does, you might benefit from a few tips that can improve on that sharing. Here are five.
According to a recent Gartner survey, the average reduction of total cost of ownership (TCO) is 13 percent when deploying telecom expense management (TEM). Of the respondents, 40 percent reported a TCO reduction of 10 to 20 percent. 36 percent of the enterprises reported a reduction of 10 percent or less.
Most enterprises would agree that the benefits of TEM are very evident. Some of these advantages include improved business process outcomes, extended scale and geo scope, and better visibility. However, TEM is not without its disadvantages, which include hidden costs and the extra time needed for implementation. In general, customers choose TEM providers based on scalability, TCO reduction, and expected performance. Unfortunately, the disadvantages of TEM cause TCO reduction to be lower than it otherwise would be.
Based on the Gartner report, here is some information about how enterprise TEM challenges drive customer acquisition.
Managing your telecom expenses gives you a clear picture of your voice and data consumption, which is essential to your business operations. With the right expense management system in place, you can gain enhanced control of your communications budget and wasting resources will become a thing of the past.
Telecom expense management (TEM) is a highly-sought-after solution that helps businesses pinpoint their overspending patterns and create both long- and short-term savings. Even though operating a TEM solution in-house is often of the utmost value, a cloud-based TEM solution brings more value to the table.
Many providers are very concerned about being small scale. As a result, most of them bottle up their potential. Upcoming providers should keep In mind that their small size comes with many benefits as well as disadvantages. Small vendors should appreciate and celebrate their size as it’s the first step towards achieving great success in their messaging and sales process.
It’s therefore important to understand that size is relative. If you consider yourself as a smaller provider in Telecom Expense Management, (or if you’re perceived to be one), it will be determined by who it is you compete with. This article highlights the benefits of working with emerging providers as compared to larger competitors.
Not long ago, Telecom and Technology Expense Management (TEM) were concepts in the exclusive domain of large enterprises. As automation creeps further into every level of every business, it seems only natural that the platforms become more accessible to businesses of all sizes.
If you aren’t familiar with the concept, TEM represents a holistic approach to tracking and managing runaway technology expenses that plague many businesses.
The use of telecom expense management (TEM) has become increasingly popular over the past two decades. Organizations are seeing time and time again that managing telecom expenses is a key driver in being able to save thousands of dollars each year. Even a single employee who is abusing telecom practices can cost an organization a substantial amount of money. With TEM, it becomes possible to pinpoint employee abuse of mobile services as well as to identify telecom billing errors.
Valicom takes pride in customer support and satisfaction. We believe in our company, our services, and upholding transparency and compassion to fulfill our customer’s needs. This is the number one reason customers seek our services in transition from previous TEM engagements – they have felt neglected by previous TEM providers and seek further assistance with their TEM solutions.
If your business uses any type of telecommunications to perform its operations, then you likely have a need for telecom expense management (TEM). And the truth is, almost all businesses use telecommunication in at least one form, meaning all of them can benefit from investing in TEM software.
Even though many business owners frown upon having to make yet another investment in another type of technology, when looking over the benefits of TEM software, you will start to see that instead of an investment, it actually proves to be a valuable asset. For now, let's take a look at TEM software and how it proves to a valuable investment.
No matter the industry your business operates in, communication is the soul of your operations. Without effective communication, operational processes become blurred and profit margins decrease. More so, customer satisfaction is hindered and your brand's reputation can easily be tarnished.
When you look at IT and enterprise technology, the need for new technology continues to grow at an exponential rate. Organizations have all kinds of technology, from software as a service (SaaS), infrastructure as a service (IaaS), internet of things (IoT) and tech from the consumer side. These technologies from all different categories need to be organized and managed within your IT and operations department in order to control costs and afford new technology.
New technology and tools are adding complexity to the telecom space, making it difficult to accurately track expenses. With so many elements under one umbrella, it can be easy to lose track of services that are no longer valuable or are overpriced. Organizations must take back control of unruly telecom expenses to cut costs.
Every manager understands how important budgeting and spend tracking is to organize business initiatives – primarily procurement departments across the globe. Spend analytics is indispensable to procurement divisions in order to assist strategic planning and assessing total expenditure on products and administration.
