Valicom's President Reveals TEM Secrets

Just when you didn’t think there were more topics to cover, we bring you Jeff Poirior, President and COO of Valicom, in the flesh! If you’ve been following along, we have been covering IT management topics for the past few months. We turned a conversation with Jeff into cute, stock photoed informational videos.

We think in-person is much better. Wouldn’t you agree? Here are hot topics in the IT world that are answered by Valicom’s President himself. Check it out!

What is TEM? TEM stands for telecom expense management. Telecom expense management saves companies an average of 30% on their overall telecom spend. How, you ask? Check out the video above!

Not sure how to choose the best TEM provider? There are a few ways to determine if you are going to get the most out of your experience vs. one that seems nice up front but leaves you disappointed in the end.

IT inventory is the back bone of a company’s infrastructure. Are you giving your IT inventory the attention it needs? When we neglect or poorly manage our IT inventory is fogs the view to hidden errors and unnecessary costs.

Industry knowledge and information about what companies similar to yours are paying, will allow you to better negotiate your carrier contracts. This video will explain the key items you need to come out with the best deal.

Your ROI when partnering with a TEM provider is almost immediate. On average, companies see 30% savings on their overall telecom expenses. 5% to 30% of thousands to millions dollars in telecom spend adds up!

We have come so far since the start of time. Technology is booming, IT is growing, and we’re constantly adapting. What does Jeff Poirior have to say after over 20 years of experience in the field.

Invoice services means a lot of things. From discovering errors to identifying errors, carrier invoices need to be reviewed and approved for the payments to be made. Unseen invoices result in expensive errors.

Are you getting the service you deserve with your current TEM vendor? If you’re starting to consider changing providers, you’re not the only one. A handful of our current clients came from our competitors. 

The computing environment today compared to what it was 20 years ago has matured to a point that new technology is coming out every three months - new iPhones, new switch router hub, new conferencing devices, and so on. 

Is it time to start searching for a telecom expense management provider? There are ways to determine if it’s time to outsource your telecom expense management. This video is a good place to start!

Are you worried about the time it will take to implement TEM? Valicom has a mapped out process to make this painless. We can even gather invoices for you and upload them into our system.

Jeff Poirior discusses how a client was experiencing rapid growth, causing unidentifiable costs. The increase was so bad that upper management needed to step in. That’s when they found Valicom.

Valicom’s biggest differentiator is its’ people. Starting from the top, Valicom is a 100% woman owned business. Through inclusion and 6 core values, Valicom has made it to where they are today.

Valicom doesn’t only offer their software directly to clients. They also offer it to companies who would like to add TEM to their services to value their customers and add to the their bottom line.

If you’re managing telecom expenses in-house, what does that look like? Are you managing it all in excel spreadsheets? Do you have several invoices coming in a month? If so, it might be time for TEM!

What key assets do you need to analyze for savings? How do you find the savings once you have these documents? What do you need to be tracking? What processes do you have to have in place?

Some of the most common invoice errors you will find include, but are not limited to, late fees, billing errors, and issues with contract compliance. Knowing what invoice errors there are is the first step to finding them.

The biggest thing that is usually overlooked in contracts and the negotiation of these contracts is understanding existing telecom environments and having a process to manage that environment.

Knowing how your carriers think will help you understand the best way to negotiate telecommunication contracts. The three items discussed in this video will be the basis of your discussion with your telecom carrier.

Deciding what features are most important in a TEM solution can be tricky. What does Jeff Poirior answer when asked the question, what are the top three features to seek in a TEM software and team?

Stay tuned as we discuss each of these in our future weekly blog posts. If you have any thoughts or questions, we are only a phone call away and we would love to hear from you. Contact us at 800.467.7226 or sales@valicomcorp.com.


ABOUT THE AUTHOR: CHANTEL SOUMIS

Chantel Soumis brings over a decade of knowledge in workflow enhancement through the use of technology. Chantel studied marketing communications and business administration at Franklin University and proceeded to work in a fast, ambitious environment, assuring client delight in the healthcare and pharmaceutical industries. Passionate about project productivity and streamlining workflows through the use of technology, Chantel strives to inform organizations of Valicom’s advanced telecom expense management software and services by mastering communications and messaging while delivering helpful information and supporting resources.