Software-as-a-Service, or SaaS, can be easy-to-learn and simple-to-use, while still possessing robust capabilities. Through online training and client support teams, the user can expand their use of the tool as their knowledge increases. Upgrades are installed automatically as they are rolled out, usually at no additional charge. SaaS telecom expense management solutions can scale up or down with the users’ volume requirements.
SaaS TEM technologies come at a much lower price point than more traditional TEM solutions. Thus SaaS is a low-cost way to access the low hanging fruit of expense reduction without the infrastructure, IT support, and high learning curve required with on-premise software.
There is also the issue of deployment time. According to recent analyst research, it can take anywhere from 8 – 10 months to implement traditional telecom expense management applications. This can be dramatically reduced to days or weeks with SaaS because of the ease of deploying a web-based solution vs. on-premise or outsourced options. Custom reporting can be easily configured and installed at any time, as the product is delivered online. In addition, SaaS tools can capture and analyze usage and fixed costs from billing and produce exceptions reports, outlining potential errors and other savings opportunities. Clearview, Valicom’s self-service telecom expense management software, offers these benefits and many more!
While there are many benefits, there are some potential drawbacks of telecom expense management software-as-a-service. To learn about these disadvantages and how you can mitigate them, contact Valicom at info@valicomcorp.com.