Webinars & Videos

Industry experts have come together to provide you with free on-demand and upcoming webinars. Updates on the latest trends in IT, telecom, and technology can be found here.

Learn More about technology and telecom expense management solutions!

 

What is TEM? TEM stands for telecom expense management. Telecom expense management saves companies an average of 30% on their overall telecom spend. How, you ask? Check out the video above!

Not sure how to choose the best TEM provider? There are a few ways to determine if you are going to get the most out of your experience vs. one that seems nice up front but leaves you disappointed in the end.

IT inventory is the back bone of a company’s infrastructure. Are you giving your IT inventory the attention it needs? When we neglect or poorly manage our IT inventory is fogs the view to hidden errors and unnecessary costs.

Industry knowledge and information about what companies similar to yours are paying, will allow you to better negotiate your carrier contracts. This video will explain the key items you need to come out with the best deal.

Your ROI when partnering with a TEM provider is almost immediate. On average, companies see 30% savings on their overall telecom expenses. 5% to 30% of thousands to millions dollars in telecom spend adds up!

We have come so far since the start of time. Technology is booming, IT is growing, and we’re constantly adapting. What does Jeff Poirior have to say after over 20 years of experience in the field.

Invoice services means a lot of things. From discovering errors to identifying errors, carrier invoices need to be reviewed and approved for the payments to be made. Unseen invoices result in expensive errors.

Are you getting the service you deserve with your current TEM vendor? If you’re starting to consider changing providers, you’re not the only one. A handful of our current clients came from our competitors. 

The computing environment today compared to what it was 20 years ago has matured to a point that new technology is coming out every three months - new iPhones, new switch router hub, new conferencing devices, and so on. 

Is it time to start searching for a telecom expense management provider? There are ways to determine if it’s time to outsource your telecom expense management. This video is a good place to start!

How has IT Evolved over time? Just 20 years ago we had the first versions of of the wireless telephone. We have had many versions of the television and satellites. What do you remember from the first of technology?

What if you had one place that told you the top rated IT solutions? Look no further. In this video you can find the IT solutions that have the highest ratings and should be used for your internal IT needs!

Digital twins are a digital way to mirror a current product or process without spending an absurd amount of money on developing another physical model. Check out our video to learn more!

Data centers are moving to the cloud. This is convent and not. Being in the cloud, it’s harder to monitor and manage. It’s also secure and easy. Don’t let visibility be an issue and get a software that can track your information.

Are you worried about the time it will take to implement TEM? Valicom has a mapped out process to make this painless. We can even gather invoices for you and upload them into our system.

Jeff Poirior discusses how a client was experiencing rapid growth, causing unidentifiable costs. The increase was so bad that upper management needed to step in. That’s when they found Valicom.

Valicom’s biggest differentiator is its’ people. Starting from the top, Valicom is a 100% woman owned business. Through inclusion and 6 core values, Valicom has made it to where they are today.

Valicom doesn’t only offer their software directly to clients. They also offer it to companies who would like to add TEM to their services to value their customers and add to the their bottom line.

If you’re managing telecom expenses in-house, what does that look like? Are you managing it all in excel spreadsheets? Do you have several invoices coming in a month? If so, it might be time for TEM!

What key assets do you need to analyze for savings? How do you find the savings once you have these documents? What do you need to be tracking? What processes do you have to have in place?

Some of the most common invoice errors you will find include, but are not limited to, late fees, billing errors, and issues with contract compliance. Knowing what invoice errors there are is the first step to finding them.

The biggest thing that is usually overlooked in contracts and the negotiation of these contracts is understanding existing telecom environments and having a process to manage that environment.

Knowing how your carriers think will help you understand the best way to negotiate telecommunication contracts. The three items discussed in this video will be the basis of your discussion with your telecom carrier.

Deciding what features are most important in a TEM solution can be tricky. What does Jeff Poirior answer when asked the question, what are the top three features to seek in a TEM software and team?

With the rapid change in technology bring IT complexities. Everything is more efficient. Which means, there is a need for more tools and resources to stay afloat. What tools and resources are best for your company?

You can’t escape IT inventory. Technology developments has increased the need to track IT assets in a software like the one Valicom offers, Clearview. Don’t loss track of your IT inventory.

The technology you see today will one day become obsolete. Technology is changing every day. This is why, the models you see of any of project will most likely be a product of the past in 20 years.


On-Demand Webinars

Sometimes it’s hard to know what to look for and if you identify something that look suspicious, we often don’t have a name to put to the activity. Learn how to not only identify invoice errors but also best practices for catching these errors in real time.

It's easy to lose control of IT costs when companies grow quickly. Those that lose track of IT costs will give up valuable funds that could be used to hire talent or acquire key assets.

Did you know invoice errors occur on approximately 35% of all telecom invoices? But what, if anything, are you doing to find and remedy them? Your organization could be missing these critical errors month after month. Compounded after years of ‘blind eyes’, it’s no surprise that these line items that can add up to hundreds of thousands of…

Featuring Jeff Poirior, President & COO of Valicom, and Hyoun Park, CEO & Principal Analyst of Amalgam Insights. This webinar covers how easy it is to lose control of IT costs when companies grow quickly. Those that lose track of IT costs will give up valuable funds that could be used to hire talent or acquire key assets.

Often, we see that companies will either not be tracking their inventory at all or they are doing it via excel documents. Especially, across several locations, automating your inventory management can save you BIG TIME.

The Cure for IT Budgets Telecom budgets are expected to reach $100 billion in the healthcare industry by 2017. Are these costs crushing your IT budgets? And are you properly managing these expenses?

Grab the keys to unlocking critical savings in your telecom budget.

This webinar will shed light on some of the most commonly overlooked opportunities for savings in telecom management.



TEM News

Businesses are overspending by as much as 50% on their telecom bills, part of the reason being is about 80% of telephone bills have some type of error. There are a variety of billing errors to look out for and each error has a variance of severity. Being able to identify these errors is the first step to stopping them in their tracks.    

Organizations have a variety of options when determining a telecom expense management (TEM) solution. But how do you know which one is right for you? Your solution should be based off of your organizations needs and not a standard set of features. In this video you can find a few tricks to pick the best TEM solution for your organization.  

Service visibility, cost negotiations, and catching billing errors are all things that need to be considered when selecting a TEM vendor. For example, your TEM provider should not be tied to any one specific carrier to assure there is no bias when it comes to making decisions about who you should be using.  

Approving invoices manually includes hidden costs and room for errors. An invoice approval tool can maximize savings and free up time for more important tasks. One of end users largest pain points of telecom expense management (TEM) is the processing of invoices. Valicom can help you help your clients manage the paperwork with automated invoice management.

Keeping up with all the equipment and software within your IT infrastructure can be a challenge for any business. IT Asset Management begins with a central repository for your IT inventory. This video looks at tips to help you build an effective IT asset management plan for your organization. 

Healthcare is an extremely busy industry. Managing telecom and technology expenses for numerous locations wastes valuable time and money that could be spent doing more valuable projects. Telecom expense management (TEM) software can make managing these expenses a breeze, including three tools for healthcare specifically.

Need help convincing your executive team that TEM is worthwhile? It should be as simple as stating - "With TEM, we will actually be saving money, not spending it." Telecom expense management solutions are an essential asset to any organization. Are you still using Excel spreadsheets for your expense management?

With TEM, organizations can save thanks to cost avoidance, reductions in future spending and labor efficiencies. TEM is an essential asset to your business by monitoring all telecom spending and vendors while identifying errors and areas that can be cut. Since 1991, Valicom has deployed TEM software & services to address this problem. 

What are the biggest IT asset management challenges? Telecom and IT spending for data and voice services is noted as one of the top line-item expenses for most organizations. It’s imperative that telecom expense management (TEM) is organized seamlessly. In order to manage these expenses with ease, the video outlines the top challenges facing telecom expense management.

New technology and tools are adding complexity to the telecom space, making it difficult to accurately track expenses. With so many elements under one umbrella, it can be easy to lose track of services that are no longer valuable or are overpriced. Organizations must take back control of bloated telecom expenses to cut costs.


Explainer Videos

What is TEM?

TEM stands for telecom expense management. Essentially it is the proactive management of your telecom environment and expenses. It can include invoice processing and auditing, as well as cost allocation, bill pay, double checking contract compliance, and assistance negotiating for better contract rates.


Cost Allocation & Bill Pay Solutions

Cost allocation and bill pay services streamline your invoice processing. Get an accurate look at expense, broken down by department, employees and locations. Then cut one check each  month to cover all of your telecom costs. We’ll cut individual checks, one per invoice, and double check that each payment has been applied correctly.

TEM Service Models

Valicom offers a wide range of services, customized to your telecom expense management needs. Whether it’s wirelinewireless, or inventory, we have an option that will fit your team and budget needs. Team up with Valicom as your telecom expert and reduce telecom expenses.

Telecom & Technology Inventory Management

Telecom inventory management is the foundation for Telecom Expense Management (TEM). Inventory is a moving target: new services are added and old services are disconnected. It is critical for large organizations to have a central repository of every telecom asset.

Telecom Contract Support

Telecom carriers are in business to make money and since most contracts are for several years, they can take more of it than they should, for a very long time, if you don’t negotiate your telecom pricing well.

Channel Partner Program Overview

Add new services to your business portfolio and recurring revenue to your bottom line. We consider our partners as extensions of our own team, and understand that we all do better when we work together. To learn more about our Channel Partner Program check out our Partners page.
 

Clearview TEM Software

Clearview is a powerful, web-based software platform for managing voice, wireless and data environments. Used by internal staff alone, or paired with professional services provided by our expert team, it delivers a robust proactive tool to increase visibility, reduce risk and control costs.

What is IT Asset Management?

IT Asset Management begins with a central repository for your IT environment. With IT Asset Management, you can gain transparency into your IT environment in order to catch hidden costs, reduce recurring fees and optimize usage.
 

Telecom Invoice Services

Discover why you need to review your telecom and technology invoices regularly. Access an outsourced TEM service for all the benefits!
 


Video Blogs

Find dozens of short, informational videos within our blog, visit our resources page and learn what you have been missing regarding telecom and technology expense management.