Telecom Costs

7 Reasons VoIP is Worth the Investment

7 Reasons VoIP is Worth the Investment

Telecommunications have greatly changed over the past decade. We have gone from an era of using landline phones to carry out business calls to using voice and video applications to connect with employees from all across the globe. Now, more than ever, it is vital to ensure all of your communications are carried out with crystal clear quality.

A simple misunderstanding can hinder project completion. More importantly, it can impede customer satisfaction levels. VoIP technology mitigates these problems. Let's explore the top seven reasons VoIP technology makes for a wise investment and how it can serve as one of your most important assets. 

3 costly telecom expenses that are hiding in plain sight

3 costly telecom expenses that are hiding in plain sight

Bills can tell you a lot about what services you use and how much each costs. Businesses often look to lower their overall payments, but as telecom setups become more complex, it can be difficult to accomplish. There are three costly telecom expenses that are hiding in plain sight that can impact organizations:

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Are your telecom expenses holding back investment in your employees?

Are your telecom expenses holding back investment in your employees?

Communication is an essential part of any organization. Many businesses are wired to accommodate desk phones as well as internet connectivity to cover a broad range of employee and customer preferences. However, as mobile devices have become a regular part of the workplace, organizations now must account for these expenses and the support that they require.

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New Technology Calls for a Closer Eye on Your Telecom Environment

New Technology Calls for a Closer Eye on Your Telecom Environment

Managing telecom invoices are complicated and overwhelming; and new technology is only making managing your telecom expenses harder. Many companies attempt to manage their telecom invoices and usually find themselves looking at long, hard to read excel spreadsheets. They might as well have a tall stack of unorganized papers on their desk.

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5 Questions for Better Telecom Expense Management

5 Questions for Better Telecom Expense Management

With 5 simple questions you can determine how well you may be managing your telecom expenses. If you are unable to answer one or more of these questions you may want to reevaluate. Telecom expense management is no easy task. If you’re the one who is managing your telecom expenses in-house, Excel has probably become your most dreaded program. Ask yourself these 5 questions and decide how well you’re managing your telecom expenses.

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6 Steps Toward Managing your Telecom Expenses

6 Steps Toward Managing your Telecom Expenses

Many companies aren’t aware of how much goes into managing your telecom expenses. Put your data into excel, look for nonconforming errors, and pay the bills. That’s all you need to do right? Wrong! If you truly want to prevent over spending and reduce your telecom expenses, you should know how to do so. The following 6 steps is a great start in properly managing your telecom expenses.

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The Proactive Approach: Controlling Telecom Costs

The Proactive Approach: Controlling Telecom Costs

Telecom costs are often responsible for a business’ largest operating expense, and yet so frequently, they go completely unmanaged. Does this sound familiar? Take the first simple steps to controlling telecom costs by accessing Valicom’s newest white paper, “The Proactive Approach: Controlling Telecom Costs”. This white paper outlines initial questions organizations need to consider to achieve proactive management of telecom costs.

10 Tips for Telecom Cost Management

10 Tips for Telecom Cost Management

If that’s not a tongue twister, I’m not sure what is. Today we’ve put together ten tips to assist your team in reducing telecom costs across your organization. We didn’t say it’d be easy, but it is definitely worth it.

Finding Your TEM Solution: Auditing Best Practices

Finding Your TEM Solution: Auditing Best Practices

With 2015 budgeting looming on the horizon, it’s time to take your expense management to the maximum. What did you spend in Quarters 1-3? Which cost centers monopolized your telecom budget, and which devices went unused?

Telecom Management Software and Cost Allocation

Telecom Management Software and Cost Allocation

We are continuing our series discussing how telecom management software streamlines telecom management tasks. In our last post, we discussed Telecom Management Software Vs Inventory Management.

Customer Service Record (CSR)

Customer Service Record (CSR)

I had the privilege of meeting with a Telecom team and their Manager recently. I had been asked by them to come and demo our new Telecom cost management software tool, Clearview. The team was a really solid group. They ticked off some impressive stats, achievements and successfully completed projects. I was impressed.