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Not long ago, Telecom and Technology Expense Management (TEM) were concepts in the exclusive domain of large enterprises. As automation creeps further into every level of every business, it seems only natural that the platforms become more accessible to businesses of all sizes.
If you aren’t familiar with the concept, TEM represents a holistic approach to tracking and managing runaway technology expenses that plague many businesses.
It has been 17 years since Valicom distributed its first client satisfaction survey. Since then, Valicom has pulled all response feedback and applied the comments and recommendations into Valicom’s products and services...
Gartner recently released a 2017 guide to the market that shows gains in all corners of TEM, as companies are no doubt intrigued by the potential benefits possible through these platforms. Here are some of the most noteworthy insights from Gartner, as well as overall trends in TEM, that interested companies should be aware of when seeking a solution.
With hundreds of telecom expense management software and service solutions, how can you tell which option is the best one for you? Here are six things to look for in a TEM provider to make sure you receive the best service possible with a reliable software solution.
Organizations have a variety of options when deciding on a telecom expense management solution. But how do you know which solution is right for you? Here are a few tips to pick the best TEM solution.
Keeping track of your contracts is another imperative step to a good telecom expense management program. Granted, you may wonder why you care…. So we’ll tell you.
To be or not to be? That is the question… What Shakespeare was contemplating with this famous quote from Hamlet, was “Is it better to live or to die?” Can this same philosophy be contemplated with the use of software-as-a-solution, or “SaaS” technology? Well, while it is not a matter of life or death, mid-market companies have experienced numerous benefits to utilizing SaaS solutions to automate various functions within their organizations.
In an earlier blog dated July 20, 2010 entitled “What are Mid-Sized Organizations Doing About Controlling Telecom Expenses?,” we left you with the question: “What are the keys to telecom expense management (TEM) program success for small to mid-size businesses (SMBs)?”
