SMBs

What Are The Keys To TEM Program Success For Small to Mid-Size Businesses?

What Are The Keys To TEM Program Success For Small to Mid-Size Businesses?

In an earlier blog dated July 20, 2010 entitled “What are Mid-Sized Organizations Doing About Controlling Telecom Expenses?,” we left you with the question: “What are the keys to telecom expense management (TEM) program success for small to mid-size businesses (SMBs)?”

What Are Organizations Doing About Controlling Telecom Expenses?

What Are Organizations Doing About Controlling Telecom Expenses?

Most organizations have not deployed either internal or external telecom expense management (TEM) programs, usually because they do not have the trained staff to do it. Also, according to AOTMP, “there is a common perception of greater effort and cost than financial gain” causing “small and medium size businesses (SMB) to shy away from implementing a TEM program.”