Managing your telecom expenses gives you a clear picture of your voice and data consumption, which is essential to your business operations. With the right expense management system in place, you can gain enhanced control of your communications budget and wasting resources will become a thing of the past.
Telecom expense management (TEM) is a highly-sought-after solution that helps businesses pinpoint their overspending patterns and create both long- and short-term savings. Even though operating a TEM solution in-house is often of the utmost value, a cloud-based TEM solution brings more value to the table.
It's Time to Replace Your Excel Spreadsheets
Managing telecom expenses with Excel spreadsheets requires a lot of manual labor. The spreadsheets are often hard to understand too, and there's a whole lot of scrolling back and forth and clicking in and out of each spreadsheet. It can be incredibly difficult to identify patterns and see where there's room to save money.
With a cloud-based TEM tool, telecom expense invoices are uploaded to the software and automatically categorized according to their unique data. You can log in from any location with internet and acquire immediate access to your communications data. Who better to manage your telecom data than a software program that's designed specifically for that purpose? Even better is the software can be customized to meet your company's unique needs.
Do you have a dedicated team?
There's a good chance that you don't have a department that is fully dedicated to managing your telecom expenses. After all, it would be costly to staff a department that only focused on your communications. But the truth is, you need complete oversight and control. You can achieve this when you use a web-based TEM tool. You'll be able to generate savings on your telecom communications, including both mobile and onsite communications.
A web-based tool can serve as a roadmap that directs you down the correct paths to take to achieve savings. You'll be able to see which employees are using certain types of communication methods, and from there, you can create policies and protocols that ensure everyone is on the same page in regard to which communications they should be using. You can allocate your communication resources exactly where they are needed and without overspending.
This gives you complete control over resource management.
You'll also acquire advanced analysis capabilities with a web-based TEM tool when compared to storing your telecom communications data in an Excel spreadsheet. You'll gain a clear view of where you're spending money and how you can save money to improve consumer relations. Insightful reports can be generated on the spot, allowing you to acquire a real-time perspective of how your employees are communicating with other workers as well as with customers.
Do you have access to reliable, expert support?
Lastly, you'll gain access to enhanced customer support. Have a question about using a web-based TEM tool? If so, you can simply contact the tool's customer support team and gain clear guidance on your questions. The customer support team can instruct you on how to take advantage of the tool's unique features, and more importantly, how to tailor them to your needs.
A web-based TEM tool is going to come at a much lower cost than what it'll take to staff an entire telecom communications management department. Did you know it can take up to 10 months to staff and train this type of department? Do you really have that much time and that many resources?
With web-based TEM software, you can have your telecom expense management practices in place and up and running within a few short days. Training can be provided and all of your staff members will know exactly how to use it. This will mitigate potential errors and expand your money-saving opportunities by ensuring your resources are allocated in the right way.
What are you waiting for?
Replace your Excel spreadsheets with a web-based TEM tool today.
About the Author: Chantel Soumis
Chantel Soumis brings over a decade of knowledge in workflow enhancement through the use of technology. Chantel studied marketing communications and business administration at Franklin University and proceeded to work in a fast, ambitious environment, assuring client delight in the healthcare and pharmaceutical industries. Passionate about project productivity and streamlining workflows through the use of technology, Chantel strives to inform organizations of Valicom’s advanced telecom expense management software and services by mastering communications and messaging while delivering helpful information and supporting resources.