Who Should Be Involved in Telecommunications Management?

In partnership with TEMIA, Valicom releases ‘C-Level Role In Telecommunications Management‘. The white paper discusses the roles that C-Level executives play, and the value of these roles to telecommunications management programs.

Telecommunications managers need to get executives more involved in using communications technology to transform their organization. While it is not necessary that executives get into the nitty gritty of telecom implementation, unified communications, and cloud computing – there are a number of areas where executives can have a significant impact in the success of these programs.

White Paper at a Glance

Sell the Vision: look for ways that telecom can positively impact the organization and potentially transform it. Managers should learn how other firms are deploying technology.

Unify Telecommunications Technology: one department or at least a common steering committee. We’ve found that many organizations have a decentralized telecommunications infrastructure.

Establish Metrics: measure performance gains from telecommunications. Executives can help identify what areas should be measured and rules for tracking gains.

Promote Results: the telecommunications team is producing with better TEM and WEM practices. Telecom managers should be working with both marketing and HR to promote the grounds gained through better telecom practices.

TEMIA is the Telecom Expense Management Industry Association. TEMIA is an association of executives from service and high technology companies that share a common vision for improving the way enterprises forecast, budget, acquire and pay for their communications services. They collaborate to develop standards for code of conduct, technical requirements and to present a forum for discussing and building the future of our industry.