Telecom lifecycle management (TLM) is the process of managing the entire lifecycle of an organization's voice, data, and mobile communications assets from order placement to invoice payment. While telecom expense management (TEM) focuses on providing savings opportunities to the organization, TLM provides the control, visibility and proven best practices to address critical business needs within an organization's telecommunications environment.

By utilizing a company that can manage your entire lifecycle, you are more likely to find greater savings and have an ally on your side when it comes to negotiations. You can choose to take advantage of Valicom's powerful solutions either through an on-demand subscription service Clearview® or as an outsourced business process.

STEP ONE: Order Fulfillment

Valicom provides trained professionals to work with your IT/telecom staff and follow each request from inception to implementation.

• Eliminate costs associated with delayed or failed implementation
• Access order status reporting 24/7
• Rely on total order lifecycle management to ensure accuracy

STEP TWO: Invoice Processing, Payment, and Cost Allocation

Valicom's accurate invoice processing and allocation of telecom expenses saves you time and money.

• Eliminate service disruptions, late fees, and the piles of monthly invoices to manage
• Improve forecasting and financial reporting
• Complete cost allocations seamlessly

STEP THREE: Inventory Management

Valicom compiles an accurate, up-to-date inventory that is key to controlling telecom expense.

• Access comprehensive inventories of: voice and data networks, local lines & circuits, 800 numbers, wireless devices, contracts, invoices and vendors to gain greater financial intelligence
• Uncover charges for obsolete services and network components
• Obtain the most current inventory reports on-demand

STEP FOUR: Cursory Audit / Comprehensive Analysis

Valicom's industry expertise, attention to detail, and state-of-the-art tools have resulted in our clients realizing an average cost savings of 20-60% through the auditing of telelcom invoices.

• Reduce telecom/IT expenses
• Ensure ongoing, accurate invoicing by vendors
• Optimize network / device utilization and expenses

STEP FIVE: Reporting and Forecasting

Valicom's customizable dashboard and reporting provides financial intelligence that is just a click away.

• Obtain accurate usage reporting
• Utilize Valicom Client Teams and their advanced auditing tools to uncover hidden cost reduction areas
• Achieve more detailed cost allocation through drilldowns to department- or user-level

STEP SIX: Request for Proposal (RFP) Process, Contract Analysis, and Negotiations

Valicom asks the right questions to provide you with the lowest cost and highest level of service. Experience and understanding of the market means Valicom wins big for you. Being an independent organization allows us to negotiate the best service for you as a client, instead of being tied to a vendor.

• Conduct timely vendor contract negotiations to ensure the greatest leverage
• Shorten RFP turnaround from 6 months to 10 weeks, in many cases.
• Available for local, long distance, wide area network, cellular, BlackBerry, paging and internet