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Telecom Spending Statistics |
Valicom Statistics
Valicom clients typically realize a 20-60% improvement in their spend performance, average is 30.4%.
Some Valicom clients have realized 150-400% ROI.
Telecom Stats71% of enterprises indicate that their TEM programs would not be eliminated, if cost-cutting measures within their organization were taken tomorrow. AOTMP June 2009 – The Value of Maintaining TEM
Those who place service orders over the phone will spend over 3 times more on rework than those who use a web service portal. AOTMP June 2009 – The Value of Maintaining TEM
A recent network trends survey shows that 77% of enterprises have a formal mobility policy that governs employees’’ use of cell phones, aircards, pagers, and smart phones. Larger organization that manager more than 500 wireless devices show an even higher rate for adopting a form mobility policy, with 91% reporting that they have a policy in place. TMCnet 2009 – Six Critical Considerations for Enterprise Mobility Policy
On average 7-12% of telecom charges are consistently in error, which results in $8 million per year in lost profits for larger firms and $1.75 million at mid-size companies. Aberdeen Group 2006 – The Challenge in Total Telecom Cost Management
The cost of paying these bills (not analyzing them for errors) is $9-15 per invoice. Aberdeen Group 2005
#7: Use invoice verification You can save 5-10% by correcting those invoices and playing hardball when you age to a new contract. #12: Use “best-for-need” rather than “best-of-breed” products. You could be paying as much as a 50% premium for best-of-breed products. #13: Use telecom expense management services (save 10-35%). Nobody can keep track of this stuff. Hire a professional to source, benchmark, negotiate the contracts, etc., and audit the bills. #14: Move to corporate liability for wireless services (save 15-30%). Who’s responsible for the bills of individuals, what devices they use? The enterprise should take control and set standards. Gartner 2008 – 25 Ways to Cut IT Costs
BIC companies were 2.5 times more likely to outsource mobile device procurement than all other companies. Aberdeen Group 2008 – Mobility Management: Does Outsourcing make Sense?
Average lifecycle replacement time for mobile devices for all respondents: Feature phones: 22 months Smartphones: 19 months Aircards: 21 months Aberdeen Group 2008 – Mobility Management: Does Outsourcing make Sense?
62% of BIC companies have a wireless expense management solution in place. Aberdeen Group 2008 – Mobility Management: Does Outsourcing make Sense?
BIC companies find that on average 93% of their expenses are managed in compliance with corporate policy. Aberdeen Group 2009 – Reducing the Cost of Freedom: Wireless Expense Management
BIC companies spend an average of $88.41 per mobile user per month, Laggard companies spend and average of $116.44 per user per month. Aberdeen Group 2009 – Reducing the Cost of Freedom: Wireless Expense Management
85%of typical enterprise’s telecom bills are not audited internally and simply paid in full; and for bills that are validated, billing analysts most often examine only a subset of invoices associated with the largest spending. Aberdeen Group 2006 – The Total Telecom Cost Management Process Benchmark Report Photo Credit
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