At Valicom, we realize the importance of security and data protection as well as disaster recovery and business continuity. Accordingly, we have developed a business strategy that provides exceptional protection of critical client data and processing.

Secure Data Access and Protection

Valicom has a comprehensive understanding of the responsibilities of handling sensitive and proprietary client data and information.

Client data and information are stored in redundant systems in which sophisticated techniques to "mirror" data are used to protect against potential loss due to hardware or systems failures. Further, client data on these redundant systems is backed up on a daily basis, ensuring the data is secure in the rare event of a system or hardware component failure.

In addition to the redundant systems, the processing functions are designed to survive equipment failure and continue processing and reporting. Valicom processing systems are also backed by support coverage agreements to maintain high system availability.

Data Security

Access and security is addressed and managed using a comprehensive portfolio of methods, systems, products, and practices. Our facility's secure server room houses a Raid 5 file server using Cisco firewall technology. Data is backed up daily. Back-up tapes are stored off-site for disaster recovery (DR) purposes. Valicom also utilizes the co-location services of SupraNet for housing our website, proprietary database and email services. A daily file server backup is performed and an hourly log of transactions from the SQL Database is stored in a secure location at SupraNet. An SSL security certificate protects the web data.

Data Center Redundancy and Business Continuity

Valicom uses a 7-factor security model to ensure that critical client data remains safe. Additionally, our Data Center has earned numerous industry certifications (including SAS 70) and awards that meet, and in many cases exceed, our clients' requirements. From significant capital investments in state-of-the-art redundant networks to geographically dispersed redundant facilities, Valicom keeps your organization safe and operational.