28 Years Later... Valicom is Still Shaking up the Telecom Industry

28 Years Later... Valicom is Still Shaking up the Telecom Industry

Valicom named one of the Top 20 Most Promising Technology Solution Providers for Telecom! We’re so excited to be published in CIO Review’s recent issue highlighting the best technology solution providers in the telecom industry.

How Is TEM Software Improving Operational Processes?

How Is TEM Software Improving Operational Processes?

No matter the industry your business operates in, communication is the soul of your operations. Without effective communication, operational processes become blurred and profit margins decrease. More so, customer satisfaction is hindered and your brand's reputation can easily be tarnished.

5 Ways to Analyze Finance and AP Operations

5 Ways to Analyze Finance and AP Operations

From virtual manufacturing breakthroughs to cybersecurity protocols, breakthrough technologies have no surprise become important for more industries in the business world than in past years.

Adapting to new technologies is an essential process for many companies to evolve, but when does it become necessary to implement them? At what point do you know when investing in new parts or processes steps away from an unnecessary expense and becomes a financial asset? This helpful tool for financial leaders will give you the clues to identify opportunities to enhance your company's financial portfolio and performance for a better return on investment. Let's review.

Managing Software Release Cycles: Quality Advice, Tips, and Tricks

Managing Software Release Cycles: Quality Advice, Tips, and Tricks

Effective and efficient management of a software release cycle is pertinent no matter the industry your company is operating in. For now, let's take a close look at what happens during the release management process as well as a close view of ITIL V3 Compliant best practices. Since the creation of ITIL, this approach has become widely accepted as an effective form of IT service management for organizations all across the globe.

Can TEM Software Enhance Customer Service Through Better Management of Employee Mobile Expenses

Can TEM Software Enhance Customer Service Through Better Management of Employee Mobile Expenses

Telecom expense management (TEM) software is revolutionizing the customer service landscape. Gone are the days of not knowing which employees have access to company mobile devices. And gone are the days of having to spend wasted dollars on unnecessary wireless expenses. Let's take a closer look at how TEM software can improve customer service and other ways it can improve your daily operations.

How Does TEM Software Improve Inventory Management?

How Does TEM Software Improve Inventory Management?

You already know that managing telecom expenses is crucial to saving money. With a bird's eye view of your telecom expenses, you can easily pinpoint where you are overpaying for services as well as identify where changes need to be made. More importantly, you can see if employees are abusing their telecom privileges.

Essential Components of Enterprise Contract Management Software

Essential Components of Enterprise Contract Management Software

How does this sound for a perfect world? Your C-level executives can access contracts with all business partners instantly. Just as quickly, your executive can review the audit log to see who last worked on it. In preparation for a meeting with the legal department, the shared software assigns the files to the people who need to review it.

To give or not to give your field managers company smartphones?

To give or not to give your field managers company smartphones?

Modern businesses rely heavily on the use of mobile technology, especially smartphones. From staying in contact with clients to capturing leads and creating on-the-spot invoices, smartphones have revolutionized the way we do business.

Boosting Productivity and Managing Cloud Expenses With TEM Software

Boosting Productivity and Managing Cloud Expenses With TEM Software

It should come as no surprise that the convergence of IT and telecommunications is now taking place faster than ever. We have known for quite some time that this convergence was going to become a common occurrence among organizations across the globe.

Everything You Need to Know About the Net Neutrality Senate Vote

Everything You Need to Know About the Net Neutrality Senate Vote

The net neutrality debate is not quite finished. Unless you’ve been living under a rock, you’ve likely seen heated discussions regarding how the internet should be regulated and who should be in charge of that regulation.

Since 2015, that job has fallen to the FCC, but they recently changed the rules. Many people wonder why we haven’t seen much change since then. The biggest reason is that the switch hasn’t actually happened yet. Any time an agency like the FCC makes a change to federal rules, Congress gets a chance to intervene. That is what we will be discussing today.

The Real Advantage Differences Between Mac and PC

The Real Advantage Differences Between Mac and PC

It’s the ultimate question in the computer world. Should you go with Mac or PC? If you ask a hundred experts, you’ll get a hundred answers. And, this is a binary question! The truth is that both systems have and continue to evolve rapidly. Macs and PC’s each have their strengths and weaknesses, so we’ll help you consider the practical differences to inform your decision.

Managing Hardware Pricing Trends for 2018

Managing Hardware Pricing Trends for 2018

Talent shortages and software innovations seem like the bane of every IT department. At least, as far as managing costs that feels true. In reality, money bleeds from every corner, and it is vital to identify every place where you can save money. Hardware pricing trends for 2018 can inform your spending decisions and help you put money where it will do the most good.

Tips for Choosing Connectivity Infrastructure

Tips for Choosing Connectivity Infrastructure

No matter what kind of business you run, networking now lies at the heart of your success. From processing payments to securing world-changing research, there is no component of modern work that works independently of computers. That is exactly why it’s so important to build the right networking infrastructure from the outset. Under committing can push you into expensive upgrades while over committing is an obvious waste of money.

Now Serving Agents Through ACR Partnership

Now Serving Agents Through ACR Partnership

Telecom expense management (TEM) involves complex processing of voluminously detailed information. This complexity makes TEM extremely time-intensive work unless performed using a state-of-the-art information processing system specially designed for the undertaking. Further, dealing effectively with carriers requires the full resources of such a powerful software system. Now Valicom is partnering with ACR Solutions LLC, to expand our capacity for managing TEM, deal with carriers, and ideally address the accompanying range of challenges on behalf of Master Agents.

IT Management Leadership Hacks

IT Management Leadership Hacks

It's easy to ignore IT asset management (ITAM) when everything is working. Life is good until a key system fails or doesn't pass an audit. Then, there's a mad scramble as management begins firing off questions. Sound familiar? Whether a key server burns out or your company gets a whopping bill from Microsoft or Adobe, take advantage of the opportunity to highlight the importance of implementing an ongoing IT asset management process.