Have you ever heard the above phrase before? You may have, but you’re not aware of who said it. This is a quote from Thomas DeMarco. Thomas DeMarco has a BS degree in Electrical Engineering and a Master’s degree from Columbia. He started his career with Bell Labs, participating in the development of the first large scale electronic switching system. Structured financial controls, telecom rates, and telecom inventory are all a part of a system which has to be measured to be controlled. Controlling telecom expenses to achieve true telecom cost reduction is essential to any business.
However, to be able to actually control a process the process needs to be measured to obtain visibility and identify any variances. Once an inventory can be organized and a process defined then the foundation is in place to begin measurement and control ultimately resulting in telecommunications expense reduction. Try this concept in your organization. You might be surprised how “You can’t control what you can’t measure” can lead you to sound telecom expense reduction.
Jeff Poirior
My experience is in Information Technology, managing data centers; employing mainframe, distributed computing, and mid-range computer platforms. During the 1980's, when the Bell companies divested, this was the beginning of a competitive carrier environment and the convergence of technology. Companies typically had Information Technology and Telecommunications departments for their infrastructure. On occasion, some companies had the Facilities department responsible for Telecom. There was a time when it was fairly straight forward to understand the industry when Telecom Optimization and significant changes in voice, data, and wireless usage occurred maybe a couple times per year. Today, IT and telecom professionals need to keep a watchful eye on the new and emerging technology.
Today's telecom challenges; focus on company cost reduction, wireless optimization and overall management of Telecom, additional pressure and complexity as all organizations struggle to survive in a turbulent economy. When was the last time that your Telecommunication Expense Management (TEM) company talked to you about the "secret sauce" or the top auditing items that they go after to save organizations thousands of dollars? "Low-hanging fruit opportunities are the focus to achieve rapid cost reduction. If you would you be interested in hearing more about what these terms mean and how they impact your telecom spending subscribe to this blog and feel free to comment. I would love to hear what you think.
