Technology

What the Century Link Outage Tells Us About Enterprise Internet

What the Century Link Outage Tells Us About Enterprise Internet

There’s a good chance you noticed CenturyLink’s big internet outage. It wasn’t a massive news story, but it was still a topic of conversations. Enough businesses in enough locations felt the pain that it was hard to make it through the event unaware. While it might put CenturyLink on the spot a bit, this is a great case study to examine how we plan for internet downtime and derive key lessons that can protect your business in the future.

Why Every Company Needs a Crisis Response Plan Especially in IT

Why Every Company Needs a Crisis Response Plan Especially in IT

Crisis is a broad term, and it can apply to too many scenarios. Despite that, the best response to pretty much every problem imaginable is to keep channels of communication open. The best channels will of course depend on the situation, so you want to investigate the integrity of all of them.

You need to have a clear picture of what can and will knock out your email, hard-line internet, cellular connections, cans with strings attached to them and anything else you use to stay in touch within your business and with your clients.

Replace Your Excel Spreadsheets with A Web-Based TEM Tool

Replace Your Excel Spreadsheets with A Web-Based TEM Tool

Managing your telecom expenses gives you a clear picture of your voice and data consumption, which is essential to your business operations. With the right expense management system in place, you can gain enhanced control of your communications budget and wasting resources will become a thing of the past.

Telecom expense management (TEM) is a highly-sought-after solution that helps businesses pinpoint their overspending patterns and create both long- and short-term savings. Even though operating a TEM solution in-house is often of the utmost value, a cloud-based TEM solution brings more value to the table.

How Does a TEM Software Solution Streamline Workflow?

How Does a TEM Software Solution Streamline Workflow?

Running a successful business requires more than the ability to track sales and generated revenue each month. In order to streamline the workflow with your employees while also maximizing productivity, software solutions are extremely beneficial.

Using TEM (Telecom Expense Management) software solution helps to boost productivity while providing advantages over managing the telecommunication bills and data manually and by utilizing manpower in the workplace.

7 Reasons VoIP is Worth the Investment

7 Reasons VoIP is Worth the Investment

Telecommunications have greatly changed over the past decade. We have gone from an era of using landline phones to carry out business calls to using voice and video applications to connect with employees from all across the globe. Now, more than ever, it is vital to ensure all of your communications are carried out with crystal clear quality.

A simple misunderstanding can hinder project completion. More importantly, it can impede customer satisfaction levels. VoIP technology mitigates these problems. Let's explore the top seven reasons VoIP technology makes for a wise investment and how it can serve as one of your most important assets. 

How Often Should Companies Upgrade Mobile Devices?

How Often Should Companies Upgrade Mobile Devices?

Plenty of businesses like to provide mobile devices to employees. Some use it as a perk. Others find it’s more cost-effective to be able to collectively bargain the support that comes with using mobile phones in the workplace. Whatever the reasoning, if your business is supplying devices, you need to have an upgrade plan.

While a doctor’s office can try to get away with using ancient desktops, mobile devices don’t last quite so long. With a little bit of planning and a few minutes of reading, you can adjust your upgrade cycle to make sure your plan isn’t hurting the bottom line.

5 Money Traps for IT Departments

5 Money Traps for IT Departments

It seems inevitable that someone who is not an expert in IT will have at least some responsibility of overseeing IT costs and spending. That’s just how things go. What is vital when this occurs is to ensure that anyone in charge of finances has an opportunity to understand some of the unique ways IT costs impact ROI. With that in mind, these are the five of the most common IT-related money traps that hurt businesses in every industry.

Escape The Attack of Hidden Fees!

Escape The Attack of Hidden Fees!

You take a deep breath as you look at your bank account…

You notice your balance is lower than expected…

Did a mysterious creature steal your identity?

Have you purchased something without knowing?

You peek through your recent charges and discover that your telecom provider increased your rates without your knowledge and charged you a mysterious fee which leaves you stranded with a bigger hole in your account than you anticipated...

AND YOU SCREECH WITH HORROR!

New Telecom Savings Opportunity You Can’t Afford to Miss

New Telecom Savings Opportunity You Can’t Afford to Miss

We are thrilled to announce that we are now disrupting the decades-old telecom expense management (TEM) industry by offering this innovative Savings Share opportunity. The new TEM savings share opportunity works to take the commitment and concern out of the TEM savings process.

What We Can Learn From the Girl Scout STEM Initiative

What We Can Learn From the Girl Scout STEM Initiative

You have undoubtedly heard of gender gaps in STEM fields. It’s apparent enough that most people working in IT can relate on a personal level. Rather than look at political debates and government programs, we’re going to focus on the idea that private investment in STEM-related programs for girls and young women is a surefire way to help bridge that gender gap and help introduce a large number of new people into these industries.

If you really want to stopper the talent gaps in IT and computer science, getting young women excited about the fields is probably the easiest route to take.

Tariff Talks Impacting IT

Tariff Talks Impacting IT

Tariffs are the talk of the day for most economists. Stock markets ping pong every time there’s a new announcement, and there are already major business sectors that are bracing for the potential storm of a trade war. There’s a lot of hyperbole and fear involved with this topic, but the truth underneath it all is that every business needs to have an idea of what to expect from these tariffs.

Condensing an analysis of the entire economy into a single blog post would be a little too ambitious, so this one is going to focus on IT. More specifically, we’re going to discuss how tariffs are likely to shape the landscape of IT across industries.

5 Pro Tips for Streamlining TEM Software

5 Pro Tips for Streamlining TEM Software

The use of telecom expense management (TEM) has become increasingly popular over the past two decades. Organizations are seeing time and time again that managing telecom expenses is a key driver in being able to save thousands of dollars each year. Even a single employee who is abusing telecom practices can cost an organization a substantial amount of money. With TEM, it becomes possible to pinpoint employee abuse of mobile services as well as to identify telecom billing errors.

Everything You Need to Know About Quantum Computing

Everything You Need to Know About Quantum Computing

Quantum is a powerful buzzword these days. Quantum computers have so much hype behind them that marketing teams have started adding the word to ordinary objects in an attempt to make them sound more powerful. Despite the frenzy, there’s a reason for excitement around quantum computers. While they are far from being perfect, they do exist in the world today, and you need to get a grasp on them to stay above water as this technology shatters everything we know about computers.

How Does TEM Software Prove to Be a Valuable Investment?

How Does TEM Software Prove to Be a Valuable Investment?

If your business uses any type of telecommunications to perform its operations, then you likely have a need for telecom expense management (TEM). And the truth is, almost all businesses use telecommunication in at least one form, meaning all of them can benefit from investing in TEM software.

Even though many business owners frown upon having to make yet another investment in another type of technology, when looking over the benefits of TEM software, you will start to see that instead of an investment, it actually proves to be a valuable asset. For now, let's take a look at TEM software and how it proves to a valuable investment.

28 Years Later... Valicom is Still Shaking up the Telecom Industry

28 Years Later... Valicom is Still Shaking up the Telecom Industry

Valicom named one of the Top 20 Most Promising Technology Solution Providers for Telecom! We’re so excited to be published in CIO Review’s recent issue highlighting the best technology solution providers in the telecom industry.