How TEM Maximizes Retail Operations

If you are working in retail operations or information technology, you fully understand that your job is never quite complete. As the retail landscape continues to evolve to meet the on-demand needs of your customers, operations optimization continues to top your list of priorities. Managing and directing operations requires an immense amount of organization, and with a tool for almost everything, organization is becoming an automated process.

Reporting and analytics and reporting can help with:

  • Stock management and reducing the return rate
  • Empower store associates to improve customer experience
  • Improve labor and task management
  • Enhance smart machines usage and the Internet of Things

The top area that is rife with over payment lives within your telecom and IT asset inventory. Whether you leverage WAN, wireless, wireline or a combination of these services, an intelligent telecom expense management solution can provide visibility to your telecom and IT environments. Furthermore, we’ve found that over 15% of invoices have some type of error in it, while Forrester Research estimates that billing errors average 5% - 12% of telecom service budgets. Discovering these discrepancies can save you 10-30% of your annual telecom spend – see our case studies for a few success stories.

The most frequent request we have been receiving is around custom TEM reporting for their telecom and IT inventory. By pulling every piece of inventory from your telecom and IT environment will help uncover unused services, lines and data through a comprehensive audit. In fact, most of our customers that transfer services to us from our competitors mention that custom reporting is a preferred feature that Valicom excels at.

This powerful TEM software can help manage your telecom and IT inventory either through an on-demand subscription service or as part of a comprehensive outsourced telecom audit process. Maximizing your telecom and IT asset management process will help you better control and organize the organization’s operations. For more information or to schedule a risk-free consultation, click the button below and one of our specialists will reach out to you shortly.


About the Author: Chantel Soumis

Chantel Soumis brings over a decade of knowledge in workflow enhancement through the use of technology. Chantel studied marketing communications and business administration at Franklin University and proceeded to work in a fast, ambitious environment, assuring client delight in the healthcare and pharmaceutical industries. Passionate about project productivity and streamlining workflows through the use of technology, Chantel strives to inform organizations of Valicom’s advanced telecom expense management software and services by mastering communications and messaging while delivering helpful information and supporting resources.