Why TEM is Important in the Hospitality Industry

Leading the hospitality industry requires exceptional communications to seamlessly manage staff, scheduling guest visits and supporting the needs of each individual guest. Whether your hospitality company floats on water or expands across the globe on land, telecom expense management will provide visibility into your telecom environment and save you 15-30%.

With inventory Management and a comprehensive audit, you will benefit from:

  • Spend savings of 15-30%
  • Complete mobile and wireline control
  • Visibility into telecom inventory including cost and usage

To learn more about how telecom expense management can benefit your hospitality organization, request a risk-free consultation.

In an article published by Hotel Effectiveness – there are eight key ways to cut and control operations costs, including, utility efficiency, staff training and leveraging labor management systems. One of the most overlooked areas is in your telecom spend where contract details can easily be missed, payments incurring late fees and unused data wasting thousands.

Whether you choose to manage your telecom inventory in-house with a Host & Load service, or if you fully outsource your TEM projects, Valicom is here to assist you.


Valicom's Success with TEM

The Problem

This client is one of the largest hospitality providers in the world. The client approached Valicom requiring a large scale, comprehensive WAN audit and inventory overhaul. With over $50 million in annual telecom spend, the client was having a hard time accounting for, and controlling their budget.

The client’s initial focus was on their WAN inventory to address a significant over expenditure. They needed assistance identifying potential billing and contract compliance issues along with other cost reduction opportunities. By deploying Valicom’s TEM services they hoped to understand actual costs and build a strategy to control these costs moving forward.

The Results

After Valicom itemized their telecom inventory, they conducted a comprehensive billing audit and reviewed existing contracts for compliance – resulting in $1.2 million in savings. The savings continued to impress, reaching over $6.2 million to date.