Telecom is one of the best areas to target when looking to make cost cuts and generate savings. Organizations often have service overlaps or are paying too much for tools that are underutilized. However, legacy systems and spreadsheets cannot reveal the necessary insight and are highly prone to errors.
Companies can instead turn to telecom expense management software to handle these issues and provide benefits. There are a number of different options in the industry, so it can be difficult to know where to start. Clearview, Valicom's TEM software solution, is the best in the business and the clear choice for a few simple reasons:
1. Years of experience
Valicom has years of experience improving its TEM solution to fit evolving user needs. Valicom used the time to adapt with a shifting telecom environment and business expectations. The organization released its first generation of TEM database systems in 1993 in an effort to consult businesses with large telecom environments and expand its core offerings. Valicom used 20 years of insight to release Clearview as a Software-as-a-Service solution in 2010. The experiences gained over that time went into creating a cutting-edge tool that would solve business problems in a cost-effective way.
Clearview is friendly enough for anyone to master.
2. User friendly
Telecom environments can become complicated with the number of hardware, software and policies involved. It takes a capable tool to manage all of these assets and provide a quality user experience. Many legacy systems don't have the functionality or reporting capabilities that businesses require, leaving them to miss out on critical savings. At the same time, company users might be hesitant to switch from a system that they are familiar with.
Clearview provides a simple, yet powerful, low-cost option for TEM adopters. Anyone can easily use Clearview to master TEM processes. At the same time, Clearview users receive support from Valicom's wealth of knowledge and TEM experts. Users won't have to rely on telecom vendors and will learn how to use the tool effectively for themselves.
"Clearview is designed to expand and offer new capabilities as needed."
3. Tailored to your needs
Clearview TEM solutions can be tailored to fit business needs and provisioned at scale as an organization grows. Clearview is designed to expand and offer new capabilities as needed. This will help businesses gradually work new features into internal TEM processes. Organizations can use these functions to customize reports and dashboards for better visibility. Clearview users are given the entire tool from the outset, but each solution is tailored to only what organizations can handle. They can then provision more capabilities later on and receive support from Valicom to master more detailed tasks.
TEM can be complex, but it doesn't have to be impossible. With a tool like Clearview, adopters will get the advantage of a solution that's built off of provider experience and tailored to individual business needs. Clearview is the clear choice for TEM process improvements and asset management. To find out more about Clearview, contact Valicom today.
About the Author: Chantel Soumis
Chantel Soumis brings over a decade of knowledge in workflow enhancement through the use of technology. Chantel studied marketing communications and business administration at Franklin University and proceeded to work in a fast, ambitious environment, assuring client delight in the healthcare and pharmaceutical industries. Passionate about project productivity and streamlining workflows through the use of technology, Chantel strives to inform organizations of Valicom’s advanced telecom expense management software and services by mastering communications and messaging while delivering helpful information and supporting resources.