Business telecom is becoming more complex as technology advances, new trends emerge and more products fall under the telecom umbrella. Due to the increasing number of services and solutions within telecom, alongside vendor competition, the price organizations must pay is rising as well. Fortunately, there are three easy ways that you can reduce your telecom costs without sacrificing your essential systems.
1. Watch for solution creep
Suppose you get one tool to improve your operations, it works great, and you discover that another solution can integrate with it and expand on its capabilities. Soon, you have a number of different systems working to execute similar functions, wasting a significant amount of money to purchase and maintain. A 2014 study by Enterprise Management Associations found that network engineers and managers use between 4 to 10 solutions just for monitoring and troubleshooting, CIO reported. Some use as many as 25 different tools, creating a complex infrastructure that isn't as productive or cost-effective as it should be.
Solution creep is buying services that work together to do the same thing. Organizations must establish requirements for network visibility and monitoring alongside major upgrade efforts. This will reduce the amount of time needed to manage, learn and integrate multiple tools. You'll also gain better control over your telecom spending and accurately gauge the value of your solutions.
2. Pay based on usage
Prepaid plans or telecom packages introduce a fixed price for services, but you might not use every feature or only need to adjust provisioning quickly. Teaming up with a vendor that allows you to pay based on usage will allow you to scale up or down as necessary, enabling you to leverage every tool to its fullest. Money Crashers noted that you should closely monitor your essential services to gain a full picture of usage. If you're constantly running over your capacity limits, you could be paying for those overages. Going to a higher-capacity plan or running with a more flexible strategy could end up saving you hundreds in the long run, while still ensuring that you're adequately supported.
"The biggest drain on telecom budgets is maintaining and supporting legacy equipment."
3. Use high-tech alternatives
One of the biggest drains on telecom budgets is simply maintaining and supporting legacy equipment. These tools are often hard to part with due to their familiarity, but their expense greatly outweighs their value. There are likely also old services that aren't being used or were never shut down. As TechTarget contributor Brad Tucker noted, services or products that were great two years ago might not be the best fit for you today. Shifting your services to high-tech alternatives will not only save money, but will also be an opportunity to introduce necessary functionality. Outdated hardware and programs are a drain on productivity and money for maintenance and support. With high-tech alternatives, organizations can streamline processes and cuts costs.
Telecom costs are mounting due to the increasingly complex nature of business infrastructure and the need to integrate new devices, software and services. By aligning your plan with usage, leveraging high-tech alternatives and monitoring solution creep, your business can significantly reduce your telecom costs and improve your operations.