How to Find Your Telecom Solution

Are you still struggling to figure out your telecom solutions? Are you outsourcing your telecom solutions, or are you doing the ‘DIY’ method? There are many ways for creating telecom solutions that will best fit your needs. Below is a guide to services that telecom expense management providers, such as Valicom, offer and what you can expect from each of these services.

All of the services listed below have a general management process. This includes set up, contract negotiation, auditing, acceptance of the invoice by the client, followed by bill pay. The nature of this process also changes dependent on what type of devices are being dealt with.

Wireline Expense Management

To put it simply, “wireline” means “not wireless”. In other words, just a regular telephone. Which is very relevant in this day of wireless everything! We’d bet that every desk in your building still has a phone sitting on it. Imagine the potential cost savings of proactively managing that environment. Because of this, telecom is one of the “top 5 corporate expenses” and is an area that’s rife with over-payment. Put that money to better use, and stop paying for services you don’t use.

Wireline Telecom Solutions Include:

  • Wireline Telephone Cursory & Comprehensive Invoice Auditing
  • Benchmarking
  • Contract Compliance
  • Inventory Management
  • Wireline Invoice Processing
  • Network Optimization
  • Network Diagramming
  • Procurement and Order Fulfillment
  • RFP Management
  • Reporting/Standard Customized Reporting
  • Test Calling
  • Vendor Management
  • WAN Efficiency Studies

Wireless Expense Management

It seems as if companies are experiencing an explosion of wireless devices and mobile expenses keep skyrocketing. As a result, managing voice and data plans, wireless invoice auditing, and wireless plan optimization make telecom expense management an enormous task for those who try to do it in-house.

  • Wireless Cursory & Comprehensive Invoice Auditing
  • Benchmarking
  • Contract Compliance
  • Inventory Management
  • Invoice Processing
  • Wireless Optimization
  • Procurement and Order Fulfillment
  • Wireless Carrier RFP Management
  • Policy Development

Telecom and Wireless Inventory Management

Let’s not forget inventory management! At its core, telecom expense management is maintaining a detailed, up-to-date telecom or wireless inventory:

  • Organizing and updating telecom and wireless inventory data
  • Listing all devices, plans, circuits and lines you have
  • Tracking all telecom orders and changes
  • Interpreting and entering CSR data
  • Properly associating telecom inventory with locations, users, GL Codes, etc.

To help you accomplish this efficiently and effectively, telecom expense management software has been created. Due to this, many TEM software providers have a database for storing your telecom inventory of lines, circuits, wireless devices, and other associated inventory. This software helps to keep everything organized and easily accessible.

In conclusion, TEM software can help manage your telecom inventory either through on-demand subscription service or as part of an outsourced telecom audit process. And by having a good handle on your telecom inventory, you can work to control telecom costs even better. As they say, “You can’t manage what you can’t measure”.


About the Author: Brittany Peckham