Savings in your telecom invoices are lurking just below the surface. But are you digging deep enough to find them? You would be surprised to know how often telecom invoices go totally unchecked, and how easy it is for telecom invoice errors to slip by.
Today we share five of the most common invoices errors that could be holding your telecom budget back.
Slamming and Cramming: Unauthorized third party billing items popping up on your telecom invoices without you noticing.
Unprocessed Disconnections: Lines that were requested to be disconnected, and it showed up again on your monthly invoice. Agh!
Contract Compliance: Are you being billed for exactly what your contact says? You’d be surprised how often there are discrepancies between contracts and invoices. It’s worth the time to double check.
Tax & Tariffs: Tax exemptions are not being applied, or they are being applied at incorrect rates.
Multiplicity: Occasionally one telephone line pops up on two separate invoices. We call this multiplicity, and it can be a big problem especially in large telecom environments. Double the cost, double the trouble.
Wondering if you are missing these errors? It may be time to enlist a telecom expense management team. Through a contact compliance and on-going invoice audit, our team will review and recover savings hiding in your telecom invoices.