Now that we’ve discussed what TEM is and why you need it, and gone over the power of a SaaS telecom expense management application, we’ll walk through the tasks you can manage to help control your telecom costs. And we’ll start with:
Telecom Inventory Management
What’s the first thing your Mother taught you? “Always put away your toys when you’re done playing with them.” Good advice. The trouble is, you don’t HAVE the toys. If you are a typical telecom manager, your assets are scattered all over the company. POTS (plain old telephone service) lines running into buildings, smartphones in salespeople’s pockets, old pagers stuffed in drawers… We could go on, but you get the idea. This isn’t a bunch of blocks that you can stack in a pile and count.
So one of the key challenges of telecom expense management has always been “How do I know what to pay for if I don’t even know what I have?”
This is where telecom expense management software comes in. Imagine a neat drop-down menu that says “Inventory”. From there you have an intuitive interface allowing you to see all the data on your inventory items. What is it, where is it, who has it, what vendor is it from, what features does it have, and what does it cost. The magic of integration! In fact, themost powerful aspect of a good telecom expense management tool is its ability to deliver the Big Picture. Here is this bit of data, tied to this detail over here and those six things over there. Click, click, click and you can see the whole telecom landscape in one place.
Which sure makes keeping track of your stuff easier!
Stay tuned for the next post, when we talk about Cost Allocation…..