Valicom's Corporate Values
We believe that it is our obligation to share our expertise with clients in order to improve their financial and operational intelligence. Only by doing this can we help increase your financial and operational performance.
This realization helped us create our Core Vision, which is something we are driven by every day and every step of the way: “Through a unique combination of ingenuity and enlightenment, we are transforming the TEM industry and creating a better-educated marketplace.”
In addition, Valicom employees are rewarded quarterly with recognition from peers for displaying actions falling within our Core Values. We feel this contributes significantly to the continued success of our clients.
- Memorable Experiences: Visibility, Winning, Life-Changing, Meaningful, Fulfilling, Dreams
- Enduring Connections: Co-creation, Leadership, Collaboration & Teamwork, Long Term Relationship, Mutual Respect, Community
- Authenticity: Originality, Integrity, Thought Leaders, Ethical, Diversity, Distinctive
- Inspiration: Can-Do, Free Spirited, Freedom, Enlighten, Visionary, Open-Minded
- Innovation: Out-of-the-Box, Strategic, Creative, Ingenuity, Transformation, Leading Edge
- Passion: Enthusiasm and Fun, Confidence, Compassion, Excellence, Sense of Urgency, Ambition, Empowerment, Ownership
What Sets Us Apart
Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what solutions will best serve your telecom expense management needs.
Why would you want to work with us…?
Over Twenty Years Telecom Management Experience
A provider of TEM solutions since 1991, including our TEM software Clearview, Valicom offers our clients the kind of benefits that only come from experience: stability, proven processes and highly refined methods. When deciding on a TEM provider, you do not want to go with inexperience. We know the industry, the service providers, and ways to find you the most savings possible. Our longevity in the business and our many satisfied clients prove that.
Excellence in Client Satisfaction
Quarter after quarter, Valicom’s telecom audit teams consistently deliver rewarding client experiences, earning them record client satisfaction scores. We have been measuring client feedback in eight areas since 1999, including professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value. The upward trend in our scores illustrates the increased value our clients place on the cost‐savings offered through telecom expense management. See our press releases for details.
Success in Reducing Telecom Costs
Valicom has a proven track record of reducing telecom costs by 20-60% for our clients. We estimate that we have saved our clients over 90 million dollars over the years. Results of that significance are not easy to come by, and we work hard to find them. How do we do it? We find errors, overcharges, or discrepancies on 35% of the invoices our analysts audit; then we go to bat for you. We take those errors back to the providers and correct your bills for accuracy. And we support you when you do it yourself via Clearview.Based on our case studies, you will see that an ROI of over 100% is common.
Certified Woman-Owned Business (WBE)
Are you looking to meet supplier diversity requirements? Look no further. Founded by Nancy Peckham, Valicom is a certified woman-owned business and a member of National Association of Women Business Owners (NAWBO) and Women’s Business Enterprise National Council (WBENC). These certifications serve an integral part of helping our clients meet their supplier diversity requirements. Valicom is 100% woman-owned, as it has been since its inception. Learn more Valicom and supplier diversity.
Industry Leadership and Vision
Valicom is proud to be a member of TEMIA, the telecom expense management industry trade association. Founded in 2006, TEMIA has since grown to 40 members responsible for managing over $61 billion of telecom and data spend. TEMIA’s mission is to raise awareness and knowledge of the values and benefits of Telecom Expense Management (TEM), Wireless Expense Management (WEM), Managed Mobility Services, (MMS) and Mobile Device Management (MDM) solutions, to improve the quality and value of these solutions through the development and promotion of open industry standards, and sharing industry knowledge among Solutions Providers, business partners, telecom service providers, and enterprise clients. Learn more about TEMIA.
You should also be seeking a telecom expense management supplier that is independent of private telecom firms. We are not motivated by financial incentives from telecom carriers and service providers, our motivation comes from wanting to establish an ongoing relationship with you. This objectivity, combined with good working relationships with a number of telecom providers, allows us to provide services, solutions, and savings in the best interest of our clients.