What is Technology Expense Management?

Technology expense management (TEM) is a process you can do yourself, with a web-based software like Clearview, or you can partner with a firm like Valicom to do some or all of these TEM services for you.

TEM includes:

 
  • Building real-time IT inventory (software)

  • Gathering bills and identifying overcharges (audit)

  • Searching for contract violations (support)

  • Optimizing your telecom environment to save (support)

  • Negotiating with vendors to get a better deal (support)

The Benefits of Technology expense management

CONTROL Telecom COSTS

  • Identify significant savings on telecom

  • Eliminate fraud and unauthorized charges

  • Identify errors and recover funds through close inspection or audit of wireline and wireless services

Streamline IT and Finance Operations

  • Reallocate personnel to focus on strategic core competencies

  • Streamline order fulfillment, auditing, asset management, and payment processes

Reduce Risk

  • Assure corporate business policy and regulatory compliance

  • Increase accuracy in expense tracking and reporting

Who Needs TEM?

It Saves you money. Period.

To conduct business today, you need tools and you need technology including telephones, smartphones, tablets and laptops with cellular data plans, the list of IT expenses goes on and on.

Over time, the list not only gets longer as new technology hits the market, but the number of people within your organization who needs the technology goes up. All of that leads to complexity, and complexity leads to errors.

  • Research reports that 85% of telecom invoices have mistakes and cost businesses upwards of 12-20% of over-spending every month.

How to Choose The Right TEM Services

SERVICE FLEXIBILITY

Valicom's a la carte service menu options means that you pick only the telecom expense management (TEM) services you want and need. Valicom's mission is to help clients reduce their telecom expenses by offering robust telecom contract and invoices services. Mix and match them, because every telecom environment is unique.

TELECOM CONTRACT SERVICES

Telecom Benchmarking: Gain access to telecom pricing data from organizations with a similar-sized environment.

Contract Negotiation: Let Valicom do the heavy lifting in contract investigation. Valicom can negotiate on your behalf to reach optimal TEM savings.

RFP Assistance: Valicom can manage all aspects of a Request for Proposal (RFP) from creating the document, to collecting responses, and responding to vendors.

TELECOM INVOICE SERVICES

Telecom Invoice Auditing: Reviewing monthly invoices for errors and incorrect rates. It’s hard to find errors if you don’t know what you’re looking for. Increase visibility and savings by correctly identifying and requesting credits for errors.

Telecom Bill Payment: Cut one check per month, instead of one per invoice. Let Valicom help you consolidate your accounts payable process through telecom bill payment services. Valicom will make sure the payments occur on time, and are applied correctly, each month.

Cost Allocation: Who’s going to pay for this? Slice and dice your invoice by department, employee, and location. The responsible party can easily be billed for their telecom assets with cost allocation. You can allocate the total invoice cost down to 1%.

Inventory Management: What is in your telecom environment? Our team of TEM experts manage your inventory for better transparency and resource control.

Optimization: Sounds simple, right? Shut down the lines that are not being used or going mostly unused. This means careful monitoring of invoices and then contacting carriers, which can be very time consuming and overwhelming.


*Not sure what these terms mean?
Check out our
TEM Services Glossary

 
 

WHITE PAPER: What is TEm?

 

Designed to teach you more about the history of telecom and technology expense management, where we are now, and the future outlook of the TEM services landscape.

With the ever-changing TEM landscape, what is an IT or Operations Manager to do?