What our Clients are Saying - Testimonials
Valicom strives to offer the best service possible through telecom expense management,
telecom audits and via our telecom management software platform Clearview.
Hear in their very own words how our clients feel we've helped them control telecom
costs and cut business expenses.
"[We have] utilized the services of Valicom for over 7 years to assist with the
management of our agreements, vendors, and spend with regard to our telecommunications
expense. In that time, they have, year-over-year, produced a positive ROI and significantly
reduced the management headache of dealing with such a large and diverse group of
telecom vendors. They have created and managed RFP processes, negotiated significant
discounts on existing agreement, offered options/alternatives to existing products
and service, discovered and resolved with vendors unusual or fraudulent charges,
and in general managed the operational dealings with our telecom vendors.
In short, they act as an extension of my staff, and I have come to trust and rely
on them as one of my staff. I could not be as proactive or diligent about managing
my telecom spend were it not for Valicom. They are always available to assist me
should I have a question or problem. They come with my highest recommendation."
Healthcare Organization
"The team knows [us] very well and offers good insight and solutions to our
problems."
Financial Serivces Organization
"Absolutely great at understanding our needs and responding appropriately.
Bi-weekly meetings provide timely information and the team works hard to communicate
issues and resolutions on a timely basis. Have done a great job. Some items take
time to resolve. The regular meetings assure timely response to issues and a focus
on their resolution. It is a pleasure working with each of the team members.
They work hard to meet our needs and always have our best interests as their focus.
Absolutely would recommend your services to another customer."
Energy and Utility Organization
"[What we value most is] the confidence that our account is being monitored by
professionals who know the phone business. For a layperson looking at the
invoices, I would have no idea what we are being charged for. I appreciate your
knowledge of our account. Our [Valicom] team is wonderful. They are always available
to assist me with questions and projects. I appreciate all of their assistance."
Publishing and Broadcasting Organization
"[What I value most is] that you work with vendors so I don't have to."
Healthcare Organization
"I believe the reporting and tracking database is a huge value to us. I also
think you have helped a lot in contract negotiations."
Energy and Utility Organization
"[What I value most is the] information, data collection and time spent analyzing
information on our behalf."
Furnished Good Organization
"[What I value most is] the scrutinizing of the invoices and the dollars that you
find in our favor, the team's persistence in getting dollars owed to us, and
the assistance provided in solving issues."
Healthcare Organization
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